John Edward smith John Edward smith

Customer service/management

Muncie, IN 47302

advlpi@r.postjobfree.com

755-***-****

I take customer service too a different level To me in these days customer service needs an A + plus plus and that they can only get from the people who ate the associates and/or their server and if they're not getting it from us it reflects badly on the restaurant and the server or the associate sor the associate so I try to when I'm training people many people show them that the customer is number one and and treat them that way and it will reward you at the end because if you're treating a customer good they treat you good And that you just it's a trickling effect if it starts at the top it comes down if it comes from the bottom it goes up and the more you treat customers like human beings instead of just pieces of money that are coming in-and-out of your door Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Customer Service Associate

Dollar Tree - Muncie, IN

May 2020 to May 2022

Stock shelves asst customers with there needs cashier greet with a smile Hoosier Pete's

Shell Convenience Store - Muncie, IN

May 2020 to June 2021

• Cashiers: sel l I ng lottery. Cigarettes.,drinks,snac k s,cleaning the store I was the closer settings gas pricing if needed to go up or down

Assistant Mgr

FR O NT STREET DINER - Harr I sburg pa

April 2001 to August 2017

Schedules,cash register balance, seating customers, expedited food, ran food when needed, ran assisted owne in daily operations of restaurant

Asst. Manager Trainee

mr Perkins family restaurant - Camp Hill, PA

January 2000 to March 2001

Learned how to maintain and operate a very busy restaurant Learned and achieved very high scores in all departments then the day of my testing and on hands came I had 2 busses and corporate there passed with not a problematical. I do keep up with Changing rules as farms osha and Hr related things Assistant Manager

Texaco food mart - Mechanicsburg, PA

May 1987 to October 2000

Invoicing grocery order and gas orders, Ren register balanced out lottery add cashdrawee,maintained cleaning of the store had a grill and deli assisted in operations of cooking and ordering and ordering f or it8 Education

High school diploma

Skills

• Customer Service

• Serving Experience

• Kitchen Experience

• Cooking

• Food Preparation

• Restaurant Experience

• Food Service

• Food Safety

• Meal Preparation

• Host/Hostess

• Food Production

• Retail Sales

• Cleaning Experience

• Pricing

• Commercial Cleaning

• Kitchen Management Experience

• Busser

• Retail management/food and beverage (10+ years)

• Food and beverage industry (10+ years)

• Retail management (10+ years)

Certifications and Licenses

Food Handler Certification

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