JOSHUA HENLEY

Houston, Texas *****

713-***-**** - advlfx@r.postjobfree.com

PROFESSIONAL SUMMARY

Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members. Customer- oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules. Hardworking employee enthusiastic about learning tasks inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

SKILLS

Route Logs

GPS and Route Planning

Knowledge of State Roads and

Highways

Forklift Operation

Time Management

Shipping and Packaging

Customer Experience

Financial Records

Analytical Approach

Customer Accounts Management

Customer Service

Order Fulfillment

WORK HISTORY

04/2022 to Current Delivery Driver

GrubHub – Houston, TX

Kept detailed mileage and fuel reports to track overall fuel costs. Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Inspected load security and checked for damages.

Completed on-time deliveries by choosing best and most efficient routes. Followed corporate procedures to maintain company and customer data confidentiality.

Delivered packages to customer doorsteps and business offices. Worked scheduled hours as required and took on available shifts during holidays and busy periods.

01/2022 to Current Amazon Courier

Amazon Flex – Houston, TX

Processed payments and handled cash transactions to secure proper compensation. Followed safety procedures and regulations to protect packages and vehicles. Lifted, lowered, and carried packages typically weighing 5-50 pounds throughout regular course of delivery.

Developed strong sense of most efficient routes to avoid traffic and construction on local roads and highways.

Conducted daily vehicle inspections and reported maintenance issues for immediate remediation.

Loaded truck and properly secured items to prevent damage for deliveries. Maintained clean driving record and observed relevant traffic laws to reduce risks. Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.

Utilized GPS technology to navigate delivery routes and avoid traffic congestion. Operated vehicle safely in highly congested areas with no traffic violations. Loaded and unloaded packages onto delivery vehicles for proper storage and handling.

Communicated with dispatch and customers for accurate delivery information. Properly documented all specimens received using the most updated software. 03/2021 to Current Delivery Driver

DoorDash – Houston, TX

Kept detailed mileage and fuel reports to track overall fuel costs. Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Inspected load security and checked for damages.

Completed on-time deliveries by choosing best and most efficient routes. Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.

Successfully avoided time delivery delays by carefully planning best routes. Protected people and equipment from hazardous materials by using correct procedures.

Minimized company liability and risks to loads by obeying traffic laws. Completed rush deliveries on tight timetables to satisfy customer needs. Maintained upbeat, positive attitude in busy, customer-focused environment. 05/2019 to 06/2021 Rideshare Driver

Lyft And Uber – Houston, TX

Observed passengers during rideshare and reported any suspicious behavior. Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.

Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.

Processed payments for rides and provided accurate change when necessary. 03/2018 to 06/2020 METALS DEALER

GOLDWISER – Houston, MN

Implemented systems and procedures to increase sales. Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.

Checked, organized and displayed inventory attractively to promote patron interest.

Implemented and maintained online eBay store with over 200 items, increasing overall revenue 200%.

Greeted incoming customers and offered to evaluate and assess items for appraisal. Established performance goals for employees and provided feedback on methods for reaching those milestones.

Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success. Assisted in organizing and overseeing assignments to drive operational excellence. Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Worked effectively in fast-paced environments.

Proven ability to develop and implement creative solutions to complex problems. 04/2014 to 02/2018 Owner/Operator

GOLDSAVINGS – Houston, TX

Weighed gold items to obtain total pricing offered for sale from customer. Sourced new vendors in effort to boost range of products offered in store locations while reducing costs through strategic contract negotiations. Maintained awareness of current per-ounce prices of gold and precious metals. Determined asking prices on resale gold items by calculating approximate value of gold.

Supervised creation of exciting merchandise displays to catch attention of store customers.

Trained and motivated employees to perform daily business functions. Prepared annual budgets with controls to prevent overages. Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.

Conducted audit inspections and independent checks to verify parts and materials. Put together realistic budgets based upon costs and fees for successfully operating business.

Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.

Maximized rental income while minimizing expenses through effective planning and control.

Maintained detailed transaction records to assist with day-to-day inventory management and provide insights on customer value and trends. Evaluated gold items such as gold coins, scrap gold, gold bars and bullion. Wrote detailed appraisal reports for property and submitted to clients or authorities.

07/2011 to 03/2014 GOLDWISER/Gold Buyer

GOLDWISER/GOLD AND SILVER BUYERS – Houston, TX

Researched and identified new suppliers and vendors. Developed marketing strategies to attract business to store by advertising on social media platforms and placing ads in local newspapers. Determined asking prices on resale gold items by calculating approximate value of gold.

Trained company buyers to identify and appraise precious metals. Reviewed each store location's buying trends to ascertain correct assortment of apparel for maximum sales and profits.

Studied and monitored market trends to identify potential suppliers. Provided clerks with information to print on price tags such as price, mark-ups or mark-downs or style number.

Negotiated with customers to arrive at mutually agreeable price. Monitored and analyzed sales records, trends, or economic conditions to anticipate consumer buying patterns.

Sourced new vendors in effort to boost range of products offered in store locations while reducing costs through strategic contract negotiations. Communicated with suppliers to negotiate best pricing on apparel and accessories. EDUCATION

05/2001 High School Diploma

Langham Creek High School - Houston, TX

Contact this candidate