Service Representative Data Entry
Resume:
Chastity Smith
Bonham, TX *****
advk0q@r.postjobfree.com
Authorized to work in the US for any employer
Work Experience
Stocker
Walmart - Bonham, TX
January 2021 to Present
Unloading trucks, checking inventory, stocking and zoning of all products delivered via trucks.
Housekeeping
Clyde Cosper Texas State Veterans Home - Bonham, TX
November 2019 to January 2021
• Clean all common areas and rooms by sweeping, vacuuming, mopping, scrubbing, waxing and
polishing.
• Empty and sanitize trash containers in common use areas.
• Move, rearrange, and dust furniture and fixtures.
• Wipe and polish exterior apartment doors, polish brass doorknobs and other fixtures.
• Deep clean all residents living quarters as well as laundry and minor repairs.
Patient Escort
RG Talent Solutions - Bonham, TX
August 2019 to November 2019
Assisting veterans from their vehicle at drop off then transporting them to various locations within the
V.A. as needed.
Receptionist/Customer Service Representative
SignWarehouse - Denison, TX
February 2017 to August 2019
Operate switchboard, directing all calls to appropriate individuals and/or department, creating tech
support tickets online for customers having issues with previously purchased equipment, creating
customer service online case tickets regarding tracking information, incorrect and/or damaged orders
received, follow up with all tickets created, drop shipped or back ordered items, the processing of all
online orders placed, greeting all walk in customers and vendors, taking of payments for will call or pick
up orders placed and the scheduling of demo classes for equipment and supply sales.
Home Health Aide
Quality Home Health Care - Sherman, TX
May 2015 to February 2017
Assisting my mother part time while she was on hospice home health care. I helped with transitioning
from bed to chair, helping with mobility exercises, preparing meals as needed, helping with household
chores and any errands that needed to be done daily.
Assistant Manager/Cashier
Kwik Fuels - Denison, TX
January 2014 to January 2017
Running main cash register as well as running drive through register while maintaining the entire store
alone, ordering of all inventory, receiving and entering of all inventory, stocking of all products, counting
of and logging all products, rotating and pulling of any expired products, weekly scheduling of 5 cashiers,
maintaining of petty cash and cashing payroll checks.
Registrar
TMC Behavioral Health Center - Sherman, TX
January 2012 to January 2014
Greet everyone that enters the building, collect all patient information and perform all administrative
functions such as verifying insurance, executing all admissions, transfer and discharge procedures.
Monitor all security cameras and report any disruptions, data entry,
Customer Service Representative
Cigna - Denison, TX
January 2008 to January 2012
Duties included calling to verify any insurance patient may have had, updating and entering insurance
information if any found so claims can be processed correctly, and processing of medical claims
Radiology Assistant
Texas Radiology Associates - Plano, TX
January 2003 to January 2008
Responsibilities
Duties included scheduling of all radiology appointments, creating new charts for new patients, filing,
faxing, directing patients where study was to be performed, taking messages, call patients and/
or ordering doctor with results, Tel-e-Rad translations, pulling any previous films and handing for
comparison with new films.
Collection Specialist/Customer Service
West Asset Management - Sherman, TX
January 2002 to January 2003
Answering patient questions regarding insurance denials and/or payments, medical collections, payment
arrangements.
Veterinary Technician
King Animal Clinic - McKinney, TX
January 1998 to January 2002
Responsibilities
Duties included assisting with surgeries/dental, filling prescriptions, creating new patient charts,
trimming nails, cleaning kennels, drawing blood for pre op lab work, administering vaccinations, and
giving oral medications.
Education
High school diploma
Bonham high school
Skills
• CSR
• Call Center
• Customer Service
• Customer Support
• Customer Care
• Medical Collection
• Animal Care
• Pet Care
• Pet Grooming
• Patient Care
• Microsoft Excel
• Data Entry
• Microsoft Word
• Insurance Verification
• Dog Handling
• Dog Handling
• Insurance Verification
• Kennel Experience
• Phone Etiquette
• Veterinary Assistant
• Laundry
• Laundry
• Medical Billing
• Veterinary Assistant
• Veterinary Technician Experience
• Clerical Experience
• Front Desk
• Pet Sitting
• Medical office experience
Certifications and Licenses
CPR Certification
Assessments
Customer Focus & Orientation — Highly Proficient
July 2018
Measures a candidate's ability to respond to customer situations with sensitivity.
Full results: Highly Proficient
Retail Skills: Shelf Stocking — Proficient
July 2018
Measures a candidate's ability to monitor and track inventory levels of merchandise on store shelves to
maintain supply.
Full results: Proficient
Front Desk Agent (Hotel) — Highly Proficient
October 2019
Selecting hotel rooms based on verbal requests and identifying errors in hotel data.
Full results: Highly Proficient
Verbal Communication — Proficient
July 2020
Speaking clearly, correctly, and concisely
Full results: Proficient
Customer Service — Proficient
October 2020
Identifying and resolving common customer issues
Full results: Proficient
Cleaner Fit — Highly Proficient
September 2020
Measures the traits that are important for successful cleaners
Full results: Highly Proficient
Work Style: Reliability — Completed
September 2020
Tendency to be dependable and come to work
Full results: Completed
Manufacturing Fit — Highly Proficient
October 2020
Measures the traits that are important for success in manufacturing roles
Full results: Highly Proficient
Sales skills — Proficient
June 2021
Influencing and negotiating with customers
Full results: Proficient
Home health aide skills — Expert
September 2021
Providing care to patients in a home setting
Full results: Expert
Customer focus & orientation — Proficient
June 2021
Responding to customer situations with sensitivity
Full results: Proficient
Work style: Reliability — Familiar
September 2021
Tendency to be reliable, dependable, and act with integrity at work
Full results: Familiar
Sales skills — Proficient
June 2021
Influencing and negotiating with customers
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
development in any professional field.
Contact this candidate