Crew Member Customer Service

COREY JOHNSON JR

Cell 813-***-**** •advfz0@r.postjobfree.com

PROFESSIONAL PROFILE

Initiative-taking, caring, detail oriented professional, regarded as loyal and competent with unquestionable honesty and dedication. Portrays personal accountability and a cheerful outlook. Talent for quickly mastering hands-on tasks. SUMMARY OF SKILLS

• Driven, decisive, cool under pressure with strong problem-solving abilities.

• Strong verbal, written and interpersonal communication skills.

• Team player, able to collaborate with diverse customers and staff.

• Able to address customer needs while following company procedures.

• Demonstrates courteous and professional customer service skills.

• Well organized, able to prioritize and multitask.

• Excellent presentation skills with effectiveness and efficiency. QUALIFICATIONS

Able to express compassion and empathy • People oriented • Ability to adapt in a dynamic work environment • Learn quickly • Dependability • High stress tolerance. PROFESSIONAL EXPERIENCE

Drecore Solutions, Tampa, FL November 2018- September 2022 Management/Crew Member

• Manage team while maintaining productivity standards and performance.

• Work with other team members to create a wonderful experience by getting their Jobs done in a timely manner.

• Use computerized system to read and prepare orders. Assist team members in understanding job description.

• Maintains work ethics and completes to improve the service process to reduce potential concerns.

• Work collaboratively with other staff and supervisors to ensure that best practices are shared.

• Provide excellent customer service.

• Maintenance

Aikens Funeral Home, Tampa, FL February 2020-July 2022 Funeral Assistant

• Greet Families and other guests at the funeral home.

• Address the needs of the bereaved, such as by offering comfort and encouragement.

• Carry flowers to hearses or limousines for transportation to places of interment.

• Transport the deceased to the funeral home.

• Clean and drive funeral vehicles, such as cars or hearses in funeral processions.

• Perform a variety of tasks during funerals to assist funeral directors and to ensure that services run smoothly and as planned.

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