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Customer Service Representative

Location:
Columbia, SC
Posted:
February 14, 2023

Contact this candidate

Resume:

Tanjia King

Ready to work

Columbia, SC *****

advcfb@r.postjobfree.com

+1-803-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Driver

Uber Driver/ Lyft driver - Columbia, SC

May 2017 to Present

Customer transport

• Picked up and delivered packages and food

Patient Care Representative

Call 4 Health - Columbia, SC

February 2022 to June 2022

Patient customers services scheduling appointments and lab in a timely manner. Customer Service Representative

Teleperformance (UnitedHealthcare) - Columbia, SC

June 2021 to February 2022

Customer service Representative answering incoming calls from customers in a timely manner

• Provided policy and service information

• Assisted customers with a warm and professional attitude

• Answered general questions

Merchandiser/ Manufacturing

National Retail - Fayetteville, GA

February 2019 to February 2020

Dollar General reset

Delivery Driver (Amazon)

Tresyl Express - West Columbia, SC

March 2018 to February 2019

Driver and deliver packages to customers homes and businesses in a timely manner

• food, package and hazardous waste transport

Stocker

CW Resources, Inc - Columbia, SC

April 2015 to May 2017

Stocking and Merchandising grocery at Commissary on Fort Jackson Army Base Merchandiser all different products in the grocery store Substitute Teacher Aide

Richland County School District One - Columbia, SC August 2005 to June 2011

Mentally challenge students

Education

High school diploma

CA Johnson High school - Columbia, SC

August 1990 to July 1994

Associate's degree

Skills

• MERCHANDISING (4 years), Planogram (1 year), Gondola building (1 year) Merchandising (4 years), Home health (10+ years), Transportation (5 year)

• Planogram

• Excel

• Administrative Experience

• Microsoft Word

• Microsoft Access

• SC DRIVER LICENSE (10+ years)

• Home Care

• Microsoft SQL Server

• Visual Basic

• XML

• Driving

• Home Care

• Microsoft SQL Server

• Visual Basic

• XML

• SQL

• Java

• .NET Framework

• English

• Customer Service

• HTML5

• User Interface (UI)

• Software troubleshooting

• Typing

• Documentation review

• Microsoft Office

• Merchandising

• JavaScript

• Time management

• Microsoft Excel

• Quality management

• Manufacturing

• Mechanical knowledge

• Courier

• Food service

• Polish

• Customer support

• CRM software

• Sales

• Telemarketing

• Google Docs

• Medical terminology

• Computer literacy

• Research

• Data collection

• Windows

• Banking

• Van driver

• Medical coding

• Communication skills

• Medical office experience

• Computer skills

• Forklift

• Writing skills

Certifications and Licenses

Customer Service

January 2022 to Present

• Customers Service Certifications

Driver's License

Assessments

Nursing Aide Skills — Proficient

July 2020

Providing nursing aid to patients using knowledge of relevant equipment and procedures. Full results: Proficient

Data Entry — Familiar

July 2020

Entering data quickly and accurately

Full results: Familiar

Work Style: Reliability — Completed

March 2020

Tendency to be dependable and come to work

Full results: Completed

Delivery Driver — Proficient

August 2020

Interpreting instructions, reading maps, and solving problems. Full results: Proficient

Customer service — Familiar

January 2021

Identifying and resolving common customer issues

Full results: Familiar

Customer focus & orientation — Proficient

September 2020

Responding to customer situations with sensitivity Full results: Proficient

Warehouse associate — Familiar

January 2021

Assesses the tendencies that are important for success in warehouse roles Full results: Familiar

Attention to detail — Completed

January 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Completed

Customer service — Familiar

January 2021

Identifying and resolving common customer issues

Full results: Familiar

Customer focus & orientation — Proficient

January 2022

Responding to customer situations with sensitivity Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



Contact this candidate