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Customer Service Part Time

Location:
Watertown, WI
Salary:
15-20 per hour
Posted:
February 14, 2023

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Resume:

Trevor Price

**** * **** **

Watertown, WI

920-***-****

advcc4@r.postjobfree.com

Professional Summary

Highly results-oriented professional offering successful sales management, product development and distribution experience. Strengths include sales force management, key account management, territory development. A highly motivated self-starter with solid management, communication, negotiating and marketing skills who is committed to achieve beyond expectations.

Work History

Chain Sales and Key Accounts Manager / March 24, 2017 to Feb 28, 2022

Retired March 1, 2022

Wisconsin Distributors LLC Sun Prairie, WI

Developed the business relationships and coordinated product placements and programing to enhance brand exposure in key chains in Wisconsin. Kroger, Festival, Sendiks, Kwik Trip, Super America, Casey’s, to name a few. Communicated and organized all sales plans to sales force of seventy sales reps. Tracked and measured execution and sales volume.

Work closely with all Suppliers on Account Development ensuring proper planning and programing was available to enhance product exposure for over 35 brewery suppliers. Developed call plans and business blueprints to insure consistent sales calls on chain buyers. Developed wholesaler programing and incentives to achieve desired sales and distribution results within budget.

Managed the resurgence of the non-alcoholic division after the loss of Monster Energy to Coke. Introduced Teavana, Hi Ball Energy and Alta Pala sparkling water in partnership with Anheuser-Busch and led the country in Teavana sales and distribution first quarter 2018.

Acquired additional territory for our soda contracts and introduced new items to bolster portfolio. Managed Sell in to key Chain customers for enhanced product placements in Craft Soda, Sparking Water, Seltzer, Cold Press Coffee and Energy drinks.

Sales and General Manager

River City Distributing, Watertown, WI

April 1982 – March 2017

Company was acquired by present employer on March 24, 2017. While at River City Distributing, I managed the daily operations of the company insuring sales, service and operations all worked together to achieve company goals and provide maximum customer service.

I have provided guidance and practical application to the sales and management team in prioritizing brand and package placements in the market in order to meet supplier expectations & budget requirements of the business.

Instrumental in recruiting and securing new craft brands for our product portfolio

Developed business relationships and managed brand goals for new brewers entering the market

Managed supplier representatives to align their brand objectives with our sales teams’ objectives to ensure success in achieving marketing goals

Enhanced communication from supplier to sales team to insure targeted brand placements were secured at retail

Balanced managers’ schedules to support personal development of their sales teams

oEnsured their ride with schedule included and focused on employee development to enhance retail execution

oProvided sales support for planned market visits and team sells that were objective based for development of our sales objectives

oManaged all chain sales calls with key retailers

oSupported brewery meetings with chain retailers to ensure proper retail execution in market with multiple stores serviced by multiple wholesalers within Beverage Alliance

Conducted weekly sales meetings and provided agenda that drove brand growth to support volume objectives

Optimized customer service opportunities and researched any situations that resulted in customer concerns or dissatisfaction with our sales and service process

Managed all HR functions for recruitment, retention and staffing goals. Company had 52 full time and 20 part time employees.

Developed monthly sales objectives to support pay for performance objectives on a monthly basis

Successful brand management of over 40 suppliers that resulted in sales in excess of $36,000,000 annually

Reported directly to company owner.

May 1978- April 1982

Industrial Relations Management in manufacturing facility with over 700 hourly employees.

Key Account Management for General Foods Corporation, White Plains, NY.



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