Customer Service Call Center
Resume:
Tiffany C. Robertson
Proposed Project Role and Location
CSR 1- VA
Overview of Relevant Experience
I have five years of experience in the customer service field. I have call center experience with retirement benefits. Generated repeat business through excellent customer service. Trained new team members in customer service strategies.
Education
University of Phoenix Online for Business Management
GED, April 1993
Work History
SERCO
08/2021
to
01/2022
PSR
Brandi Ennis, 276-***-****
Obtaining client information by answering calls
Informing clients by explaining procedures
Island Packet
08/2015
to
03/2015
Newspaper Deliverer
Miss Tonya
Gathered and recorded payments from delivery customers
Completed early morning loading and unloading of newspapers on time.
Family Dollar
07/08
to
09/2009
Store Manager
Dwayne Johnson
Supervisor of all new employees
Counted cash drawers and made bank deposits
Manage point of sale systems
Linen-N-Things
06/2003
to
09/2004
Department Lead
Joanne
Increased sales by deepening customer loyalty
Created unique displays and provided training to employees on the most recent promotions
Toys ”R” Us
Start Date
to
End Date
Head Cashier
Vincent Tribiotti
Assisted customers in completing purchases, locating items, and enrolling in reward programs
Trained new and current employees in cash register operation
Contact this candidate