Richard T. Carter

Washington, D.C. *****

Tel: [*02] 368-3429 / E-Mail: advc5b@r.postjobfree.com

www.linkedin.com/in/richard-carter-932390174q

Objective: Bilingual Case Manager

Uses project management and senior management support expertise derived from having worked in U.S. Government, non-profit, and private sector areas in mid-level positions.

Fluency in: Spanish, French, Russian, German, and Italian

Employment

Multilingual Contractor, NRI-Staffing Associates, Washington, D.C. [2021 – Present]

On recent assignment, facilitated issuance of relief funds to Hurricane Ian and Hurricane Fiona victims by translating Spanish language documents (i.e., court decrees, land deeds, reconstruction quotations, insurance claims correspondence, medical bills and personal appeal letters) into English for assessment by U.S. Federal Emergency Management Agency (FEMA) adjudicators.

In keeping with production goals, utilized World Office programs to produce an average of four translation submissions hourly.

(Carried out D. C. Probate Court-appointed guardianship and conservatorship duties in care of late centenarian mother [04/2015 – 04/2021])

Management Analyst, National Caucus and Center on Black Aging, Washington, D.C. [2018 – 2020]

Managed hiring, salary, sick leave, workplace compensation and termination matters for 106 enrollees of Senior Environmental Employment Program at 10 U.S. Environmental Protection Agency (EPA) offices (used MS Office/Outlook/Grants Management System).

To reduce frequent late submission of biweekly timesheets, initiated practice of twice reminder e-mails to participants. Thus, late submissions were reduced by about 97%.

Spanish/French/Russian Teacher (Substitute), D.C. Public Schools, Wash., D.C. [2016 -2019]

Taught phonetics, grammar and conversation in either language in classroom setting.

So as to increase lesson participation of reticent or irrepressible students, assigned them leadership parts in role-playing foreign language exercises.

Insurance Counselor, AAA Mid-Atlantic, Washington, D.C. [02/2012 - 01/2016]

Qualified applicants and issued personal car or homeowner’s insurance policies for premier U.S. automobile club, using Customer Relationship Management [CRM] software.

(2)

As aid to increase clientèle, distributed Spanish and French language marketing materials to World Bank and Inter-American Bank of Development. Effort resulted in 9 new non-English-speaking insurance clients in first year.

Financial Advisor, Metlife Resources (originally Citistreet) / Travelers Insurance, Columbia, Maryland [2000 - 2011]

Advised District of Columbia teachers on managing 403[b] retirement plans [book value: $6,481,460].

In retirement planning meetings with educators, displayed mutual funds growth graphs to encourage periodic increased contributions to 403(b) deferred retirement savings plans. Practice resulted in clients’ raising 403(b) amounts about 60% of time.

Financial Counselor, American Express Financial Advisors, Vienna, Virginia [1998 - 2000]

Analyzed financial portfolios of American Express cardholders and designed financial plans comprised of money market accounts, certificates of deposit, life insurance, mutual funds, disability insurance or bonds.

Maintaining production targets 80% of the time, interviewed clients and designed financial plans for delivery within 48 hours of receiving all pertinent fiscal data.

Relevant Prior Work Experience

Co-managed, as Booz-Allen & Hamilton overseas project coordinator, first privatization project of national government property in Kyrgyzstan. U.S. Agency for International Development [USAID] $2 million Retail and Trucking Enterprise Pilot Privatization Project successfully auctioned assets of State Property Fund to emerging commercial sector.

Headed U.S. Embassy four-person team to Khabarovsk, Russia to arrange repatriation to Japan of 9 rescued sailors from crashed U.S. Navy Orion P-3 anti-submarine aircraft in Pacific Ocean. Incident chronicled in book, Adak: The Rescue of Alfa Foxtrot 586 by Andrew Jampoler.

Managed, as U.S. Commercial Attaché, planning for State of Ohio trade delegation to Bogotá to present products for export to Colombian business community and to national government entities.

Identified, as program analyst, export financing opportunities for Le Groupe Lavalin [Montréal, Québec] for engineering consultancy projects in Africa, South America and Asia and wrote analyses for senior management. Promoted Lavalin’s civil engineering and geothermal consultancy services as sole representative to Inter-American Development Bank [IADB] conference in Montego Bay, Jamaica.

(3)

Education

Masters of Arts, Russian Language and Literature, Howard University, Washington, D.C.

Exchange Student Russian Certificate (Language, Conversation and Linguistics), Andrei A.

Zhdanovskii Universitet, Saint Petersburg, Russia [Georgetown University exchange study

grant]

Bachelor of Arts, Spanish, Southern Illinois University, Carbondale, Illinois

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