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Customer Service Intervention Specialist

Location:
Columbus, OH
Salary:
15
Posted:
February 14, 2023

Contact this candidate

Resume:

Shilo Miller

You Can Count On Me!

Columbus, OH *3206

advbrj@r.postjobfree.com

+1-740-***-****

I'm an independent, hard worker with good time management and attention to detail. I am able to prioritize tasks in matter of importance, and usually go beyond job duties as I like to remain very active /busy during my shift. I am also mature and secure enough with myself to accept feedback regarding areas of improvements and consider it a growth opportunity. Plus, I really love how cleaning helps me to remain physically active, whilst also I can often listen to Podcasts or Ted Talks that I enjoy, and I feel helps expand my mind. Thank you for considering me for this opportunity. You can count on me!

Authorized to work in the US for any employer

Work Experience

Housekeeping

Comfort Inn and Suites - Heath, OH

March 2019 to Present

Clean rooms too to bottom. Changing linens, cleaning restrooms, dusting vacuuming, restocking toiletries.

Janitor

Harvard Maintenance - Johnstown, OH

February 2022 to June 2022

Janitor at Johnstown Highschool, I was mainly responsible for cleaning bathrooms, locker rooms, and gym and restocking tolietrees.

Server/Bartender

Woody's Pub & Grub - Thornville, OH

September 2016 to January 2017

I worked there mainly as a fill in for calls and vacations. I was a Server and Bartender, and I stocked the bar and clean throughout the night. It typically was fairly slow business and I was able to handle most of the customers myself. It was a lot of fun.

Caseworker

Job and Family Services

September 2014 to June 2016

I worked for Bob Evans and Long John Silver, and was a single mother of four, so I feel qualified for cleaning duties. I also always received feedback that I have a good work ethic, including working independently. Cashier

Long John Silvers - Heath, OH

April 2013 to January 2014

Cashier, Cook, Preparation, Serving Food, Cleaning Crisis Intervention Specialist

Pathways of Central Ohio

November 2010 to September 2012

Education

Bachelor's in Psychology

Ohio State University - Newark, OH

September 2011 to June 2014

Skills

• Microsoft Office, Excel, Powerpoint (5 years)

• Social Work (4 years)

• Social Service (5 years)

• Restaurant Server (2 years)

• Computer Literacy (10+ years)

• Fair Housing Regulations (1 year)

• Microsoft Office (10+ years)

• Housekeeping (10+ years)

• Cleaning (10+ years)

• Time Management (10+ years)

• Filing

• Customer Service (8 years)

• Cash Register

• Excel (2 years)

• Communications (6 years)

• Hospitality (5 years)

• Word (7 years)

• retail sales

• Janitorial (2 years)

• Clean

• Clean Room

• Cleanroom

• Custodial Experience

• Cleaning Experience

• Crisis Intervention

• Case Management

• Bartending

• Individual / Group Counseling

• Property Management

• English

• Sanitation

• Commercial cleaning

• Floor care

• Hotel experience

• Laundry

• Janitorial experience

• Environmental services

Languages

• English - Fluent

Awards

DeansAward

April 2014

Deans award

Dean's Award

May 2011

Academic Excellence and challenging course load. Nominated by professors. I won the Dean's award two years in a row.

Assessments

Reliability — Highly Proficient

March 2019

Measures a candidate's tendency to be dependable and come to work. Full results: Highly Proficient

Customer Service Fit — Familiar

December 2019

Measures the traits that are important for high-quality customer service. Full results: Familiar

Work Motivation — Highly Proficient

May 2020

Level of motivation and discipline applied toward work Full results: Highly Proficient

Work Motivation — Highly Proficient

May 2020

Level of motivation and discipline applied toward work Full results: Highly Proficient

Work Style: Reliability — Completed

May 2020

Tendency to be dependable and come to work

Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Groups

Psi Chi, Vice President

August 2011 to Present

National esteemed organization

Additional Information

Also member of Introapect, psychology club



Contact this candidate