PROFESSIONAL SUMMARY

Dedicated Customer Service professional with knowledge of service

delivery and proven multitasking abilities. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

WORK HISTORY

Customer Service Representative, 06/2019 to 12/2020 Department Of Driver Services - Cordele, GA

Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. Provided primary customer support to internal and external customers. Answered customer telephone calls promptly to avoid on-hold wait times. Collected customer feedback and made process changes to exceed customer satisfaction goals.

Phone Sales Associate, 02/2015 to 05/2019

Cricket Wireless - Cordele, GA

Opened new accounts and documented personal, demographic and payment information in system. Provided information about available products and services, membership details, and purchase advantages. Explained product prices and packages as well as answered questions and addressed concerns of customers.

Deboner, 06/2014 to 12/2014

Tyson Foods - Vienna, GA

Cut product into correct sizes and arranged in trays for packaging. Used vacuum packing equipment to seal final cuts for shipping. Performed meat inspections and checked temperature environment to maximize food safety.

Phone Sales Representative, 04/2012 to 06/2014

Verizon Wireless - Cordele, GA

Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas. Answered questions about company offerings with knowledgeable responses about products and services. Opened CONTACT

Address: Cordele, GA 31015

Phone: 229-***-****

Email: advaq7@r.postjobfree.com

SKILLS

EDUCATION

Diploma, Medical Assisting, 2016

Ultimate Medical Academy -

Clearwater - Clearwater, FL

JASMINE RIDLEY

• Report preparation

• Complaint resolution

• Sales expertise

• Rapport building

• Account management

new accounts and documented personal, demographic and payment information in system. Provided information about available products and services, membership details, and purchase advantages.

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