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Support Specialist Resources Manager

Location:
Ashland, OH
Posted:
April 01, 2023

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Resume:

PROFESSIONAL HIGHLIGHTS

Progressive human resources leader experienced within both corporate and manufacturing environments

Self-motivated, goal-oriented individual with ability to quickly learn, adapt and provide value-add effort

Experienced human resources leader in union-free and unionized facilities

TECHNICAL SKILLS

Human Resources, Labor Relations, Strategic Communications, Employee benefits, Training, Community Relations, Recruiting, Payroll, Microsoft Office, Workday, Kronos, ADP, Paycor, Epicor, Ultipro, Kronos, Empower, ADI and Oracle

EXPERIENCE

CAMPBELL’S SNACKS September 2021 – Current

Human Resources Manager

Willard, Ohio

Daily HR Operations - Manage the following HR processes and Supply Chain initiatives: Provide ongoing recruiting support to the plant management team.

Maintain a positive employee relations environment by responding to all employee relations issues and guiding them to successful resolution and leading training for front line leaders.

Conduct thorough and prompt investigations, interpret and explain Company policy, coach employees as necessary, and ensure that disciplinary action is administered fairly and consistently.

Identify plant and individual training needs and develop a curriculum focusing on managerial, supervisory development, diversity and inclusion, new hire selection process, objective setting, etc.

Build internal talent by driving the creation, implementation, and execution of high-quality development plans which are directly linked to the annual Succession Planning process.

Manage the compensation process for both hourly and salaried employees.

Conduct an annual survey of prevailing hourly wages in the local area; prepare an Hourly Wage Recommendation.

Partner with the management team to develop job descriptions for open salaried positions; work with Corporate Compensation to identify appropriate levels and salary ranges for these openings.

Provide focus and direction for performance management activities.

Drive the Hourly Performance Management Program.

Lead salaried employees through objective setting, Individual Development Planning, mid-year review, and year-end performance appraisal processes.

Partner with the management team to drive safety performance and employee accountability for safety throughout the plant.

Work with the Safety Manager to manage occupational injury/illness claims and administer Workers’ Compensation.

Provide leadership for the implementation of unique, site-specific wellness programs (in addition to corporate programs) to encourage employee involvement.

Drive high organizational engagement and empowerment by implementing a survey tool to measure culture, manager quality, high performance, and employee engagement.

Help managers interpret survey results, facilitate engagement planning sessions, and develop and execute robust action plans.

Oversee benefits and leave of absence administration.

Communicate benefit changes, manage the Annual Enrollment process, and assist employees in resolving benefit and leave issues.

Strategic Partner – Execute the following strategic initiatives: Drive the Key Operator Certification Program.

Provide ongoing leadership for Willard’s continuous improvement initiatives and participate in and help drive the 5S Program, kaizen events, standard work development, etc.

Assist the Director, HR – Supply Chain in building a high performing culture at Willard while simultaneously sustaining its unique culture, as well as implementing other key strategic initiatives.

Regulatory Compliance – Manage the following compliance activities: Develop Willard’s annual Affirmative Action Plan and quarterly updates in compliance with Company and EEOC guidelines.

Partner with the Leadership Team to ensure full compliance with OSHA standards.

Drive compliance with FMLA and ADA regulations.

Employee Relations Manager September 2021 – January 2022

Willard, Ohio

Maintain contact with hourly employees to monitor employee morale and concerns by being out in the plant environment daily, covering shift changes.

Recommend and implement policy changes to address issues.

Coach and mentor front line leaders and hourly team leads to resolve personnel related issues including progressive discipline within the hourly population.

Interpret Hourly Personnel Policies and administer policies as mandated including attendance, job bidding and FMLA in order to ensure compliance by front line leaders and managers.

Responsible for all phases of hourly employment including obtaining requisitions in Workday, interviewing, testing, reference checking and orientation.

Obtain mandated documentation such as I-9 requirements.

Manage annual hourly wage recommendation process including conducting and interpreting wage and benefit survey data.

Manage annual hourly Performance Review process including calibration of ratings.

Lead the Employee relations team to ensure the success of plant celebrations, employee recognition, and company sponsored events are in place and successfully launched and maintained.

Deliver various training topics and serve as mediator for HR processes

Resolution of employee relations issues in compliance with both Federal and State labor laws as well as Company policies

VITRO AUTOMOTIVE GLASS October 2017 – September 2021

Human Resources Manager

Berea, Kentucky

Maintain positive employee relations, guidance to supervisors/manager to ensure respectful, fair and consistent treatment of employees while promoting employee involvement/engagement toward meeting short-term and long-term company goals.

Direct and support facility EH&S efforts through employee communication, training and policy development to ensure the safety and health of employees; ensure compliance with applicable legislation and company policies to achieve corporate and plant safety goals/objectives/targets.

Provide for staffing and development activities to include attracting, retaining and developing employees to ensure the talent, competencies and skills exist to meet current and future needs.

Manage compensation programs and develop compensation strategies to attract and retain necessary talent to meet corporate goals while controlling labor costs to budgeted levels-ensuring consistency and non-discrimination in application.

Administer company fringe benefit programs, communicating and training employees in overall options to best maximize understanding and value of these choices to employees.

Actively work to strengthen Company image in the local community by coordinating employee-oriented activities and advocating participation in local business and professional organizations.

Human Resource responsibility for two satellite locations Mid-Ohio (Crestline, OH) and O’Fallon (O’Fallon, MO)

Human Resources Generalist October 2017 – December 2019

Crestline, Ohio

Lead and manage recruiting activity for hourly associates

Assist and advise managers and supervisors with employee matters

Maintain HRIS records and files

Administer Collective Bargaining Agreement and company policies

Manage and process Company responses for Step Two and Step Three grievances, prepare and participate in Step Four Meetings

Participate in Union negotiations

Coordinate training program and documentation

Weekly payroll administration/processing

Employee engagement and relations

Participate in unemployment hearings

SIERRA LOBO, INC., Milan, Ohio March 2015 – October 2017

Corporate Human Resources Generalist

Perform benefits administration

Oversee database tracking employee payroll updates and personnel data for accuracy

Establish and maintain records for personnel and benefit files

Conduct new hire/phase-in orientation

Administer FMLA/STD

Assist HR manager with workers’ compensation

SCHOOL SPECIALTY, INC., Mansfield, Ohio January 2014 – March 2015

Human Resources Representative

Lead recruiting activity for non-exempt and hourly associates

Assist with Corporate recruitment as needed

Counsel associates and managers on routine matters

Assist associates with salary and benefit administration

Assist HR manager with workers’ compensation

NEWMAN TECHNOLOGY, INC., Mansfield, Ohio May 2012 – January 2014

Human Resources Support Specialist

Process and run weekly payroll

Administer unemployment notices/claims as necessary

Process employment verifications, maintain personnel files, process employee badges

Participate with recruitment effort for plant personnel

Assist in planning employee relations functions/activities

EDUCATION

University of Phoenix, Phoenix, Arizona

Bachelor Degree Marketing

Wayne College/University of Akron, Orrville, Ohio

Associate Degree Business Management Technology



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