Abdul M. Bashiru

Customer Representative

Contact

**** ******** **

216-***-****

adv8s5@r.postjobfree.com

Objective

A dedicated, motivated, goal oriented member representative who works independently. I am seeking a position at your establishment where I can become a part of your team with over 3 years of experience in telephone customer service. Familiar with major customer service software and conflict resolution and posses positive attitude.

Education

High School Diploma

Microcomputer

Technology City&guilds

Microcomputer

technology digitalogics

Computer Graphics

designing

Experience

February 2019 – October 2022

Manager Associate • Jikpal Ventures LTD

November 2015 – December 2018

Customer Associate • Trading point I South Africa

June 2013 – September 2015

Software assistant • Electricity Company of Ghana

• Operated in dynamic, high-volume environment to provide skilled assistance to customers each day.

• Answered telephones and directed calls to appropriate staff members.

• Entered customer interaction details in software to track requests, document problems and record solutions offered.

• Responded to customer concerns with friendly and knowledgeable services and remedied customer issues promptly and efficiently.

Key Skills

Strong verbal communications

Detail Oriented Proficiency in

Microsoft office, excel,

PowerPoint, word etc Medical

records management Electronic

records keeping Time

management

Communication

• Excellent interpersonal and customer service skills with a heart of compassion and empathy towards my customers .

• Strong attention to detail with excellent

Leadership

Head of Debate class

High School President

Captain of soccer team

References

[Available upon request.]

Contact this candidate