Andréa M. Anderson

Mobile: 202-***-****

Email: adv7ou@r.postjobfree.com

I am an analytical, diligent and detail-oriented achiever that is prepared to excel in the field of human resources and contracting. I will contribute to the success and mission of your organization by offering hands-on experience in areas of business operations, administrative support and customer excellence.

Experience with large data sets, conducting complex analysis, and converting results into actionable business.

Equipped with exceptional communication and interpersonal skills.

Adept at ensuring a high level of customer satisfaction by routinely exceeding standards of excellence through direct customer interactions.

EDUCATION

Wilberforce University

Bachelor of Science Health Services & Administration May 2021

AREAS OF EXPERTISE

● Medical Terminology ● Organizational Skills ● Customer Excellence

● Data Visualization ● Process Management ● Market Research

● Progress Monitoring ● Team-Oriented ● STEM

● Creative Problem Solving ● Analytical Skills ● Environmental Health

● Time Management ● Business Operations ● Research Methods

● Microsoft Office ● Excel, Word, PowerPoint ● Data Management

● Records Management ● Critical Thinking ● Scheduling & Meeting Coordination

● Retail Operations ● Money Handling ● Shipping/Receiving

● Data Entry ● Administrative Support ● Ethics & Integrity Contracting

PROFESSIONAL EXPERIENCE

CONTRACT SPECIALIST

ZAR Acquisitions, LLC

August 2019 – Present

• Assisted with the preparation of pre and post actions should as solicitation, administrative actions and other contracting functions.

• Supported the Vice President (VP) of Operations by providing oversight and guidance to all contracted acquisition-related activities.

• Provided acquisition support and assistance to project level offices.

• Provided recommendations and guidance to CORs in the development and management of their procurement requirements.

• Assist team of 17 individuals providing procurement and contract management support to the purchase care portion of the organization.

• Assist team with the Point of Contact (POC) for all internal and external activities dealing with acquisition and acquisition growth.

• Assist team with all Federal acquisition components inputs required for acquisitions and advises the Program Offices on the preparation of PWS, IGCE, Evaluation Development, Acquisition Plans, and other procurement documents.

• Assist team with full command of the implementation of performance-based contracting.

• Assist team with alternative solutions to the Program Office’s acquisition issues and clearly articulated the proposal requirement definition.

• Created efficiency and streamlined processes while adeptly handling urgent, quick turnaround issues HUMAN RESOURCES INTERN

Miami Valley Hospital

January 2019 – May 2019

• Supported the HR department to accomplish a wide range of human resources transactions, including supporting the HR specialist in responding to personnel inquiries, reviewing/sorting resumes, and processing employee requests.

• Analyzed and researched various human resources matters based on policy, rules, laws and regulations in response to management and customer inquiries

• Assisted with the maintenance of employee personnel files to include filing personnel action, position descriptions, performance evaluations, and benefits forms

FACULTY ASSISTANT

Wilberforce University, Department of Student Engagement August 2018 – November 2018

• Assisted Professor and faculty with various departmental duties that included academic support, recordkeeping, and administrative support

• Served as principal contact and source of information for students, staff, faculty, and external customers; while effectively managing large amounts of incoming calls, while building sustainable relationships of trust through open and interactive communication

• Prioritized and managed faculty calendars, supporting the best use of their time and ensuring appropriate and timely follow up on all meeting/business requests

SUMMER INTERN

Prince George’s County Office of Information and Technology June 2018 – August 2018

• Complied, coded, sorted, analyzed and presented data regarding (Raspberry Pie, 3D Printer, & Alexa Devices) to develop an efficient mobile application

• Researched, identified and integrated new data sources, such as benchmarking and customer demographics, and associated analytics as appropriate from distributed surveys that captured customer satisfaction OFFICE MANAGER

Wilberforce University, Department of Student Engagement August 2016 – November 2016

• Assisted Student Activities Director with a broad variety of administrative tasks as needed; including preparing correspondence, operating office equipment, receiving, sorting and forwarding incoming mail; along with monitoring and responding to emails.

• Coordinated the day-to-day office operation, including, but not limited to problem and conflict resolution, organization, and prioritization of tasks, and responding to written communications.

• Supported and enhanced the office by taking ownership of administrative office procedures/functions; proactively explored opportunities to add value to the office and staff

• Maintained adequate inventory of general office supplies, including supplies for office equipment ADMINISTRATIVE SUPPORT CLERK

ZAR Acquisitions, LLC

October 2014 – October 2015

• Managed reception area, including routing of incoming calls, mail communications, and general support for visitors

• Served as the point person for vendor maintenance, purchasing office needs/supplies, office equipment, and general office errands

• Provide administrative support to the CEO by managing schedules, providing necessary reports for meetings and reviewing & screening correspondence

• Created efficiency and streamlined processes while adeptly handling urgent, quick turnaround issues

• Assisted with the preparation of pre and post actions should as solicitation, administrative actions and other contracting functions.

MEMBERSHIPS, ORGANIZATIONS & AWARDS

• National Honors Society

• President’s and Dean’s List

• Mentor, Inc.

• Diplomas to Degrees

• OSSE Scholars

• Upward Bound Program

• SHARES Tour Guide

• 2x Alumni Endowed Time Scholarship Recipient

Contact this candidate