CAROLYN WASHINGTON

***** ***** **** **. ***** Branch, MS 38654 adv054@r.postjobfree.com Phone 901-***-****

Objective: To utilize over 20 years of Human Resource and Customers Service experience in the most effect way with various roles including HR associate as well as HR assistant manager. I bring efficient and professional skills while providing high quality services geared towards the realization of long, as well as short-term goals while maximizing opportunities for career development.

Summary

● Leadership skills

● Communication skills

● Empathic skills

● Strategic -thinking skills

● Organizational skills

● Training and development skills

Adecco(contract)/Zimmer Biomet- Medical Distribution Coordinator (Olive Branch, MS) 01/2022-current

● Perform administrative duties including monitoring and maintaining database

● Process all documents for international orders (FedEx)

● Accomplish all Management assigned request

● Communicate with customers, distributors, and other (in house) answer disseminate, explain information.

Premium Guard Filters- Returns Supervisor//Inventory Supervisor (Memphis, TN) 11/2020-02/2021

● Mentor/Coach, Conduct Interviews

● Update documents to ensure all vendors are reimburse in a timely manner

● Ensure that the appropriate procedures are being maintained daily.

● Conduct daily meetings with team to ensure all safety guidelines are being followed

● Investigate and identify, reconciling any discrepancies

Navistar Inc. –Operations Specialist (Olive Branch, MS) 07/2018-11/2020

• Schedule online job postings, schedule interviews, conduct interviews

• Process as well as follow-up and close all RMA (return claims)

• Research inbound errors (unknown product)

• Support Continuous Improvement process for inbound operations

Target – HR assistant (Memphis, TN.) 11/2014 -01/2018

• Ensure that all employees follow policies and procedures

• Document human resources records and maintained confidentiality of sensitive personal information

• Update HR information System (HRIS) database, maintained data accuracy, and assisted with system changes.

• Conduct orientation / schedule interviews/ submit online job postings, shortlist candidates

Adecco/Flextronics- Human Resource Generalist (Byhalia, MS) 10/2017-6/2019

• Evaluate employee performance and appraise their pay scale accordingly

• review employee feedback

• Ensure that all employees follow policies and procedures

Inventory Control Analyst, FLEXTRONICS International (Memphis, TN) 3/2005 - 5/2010

•Develop and maintain transactions documentation, process and procedure verification and system review.

Customer Service Rep. II- Union Planters Bank (Memphis, TN) 1/2003- 4/2005

•Receive inbound calls from customers regarding open accounts

•Meet monthly sales quota

Dental Assistant, Dr. Joyce Freshwater, DDS (Memphis, TN) 9/2001 – 6/2005

• Assist the Dentist chair side (diploma)

• (Front desk duties) verify/update insurance coverage/collect payment

Education

Union University- Bachelor of Science in Organizational Leadership /HR Management (Present)

Concorde Career College- Associate of Dental Hygiene/Assistant (2000–2002)

Oxford Home Study Centre

Skills

• Customer Service

• scheduling

• 7-Step, 5-Why problem-solving techniques and 6-Sigma tools and concepts

• SOP Knowledge, work instruction development

• Excel, VLOOKUP, PowerPoint, Outlook, Oracle, GOMS, Red Prairie, SAP, WMS, IMS, Toad Data Point 3.4, One Drive, OBIEE,

Courses & Training

• Human Resources management certification obtained

• Diploma in Human resources

• Office management college credits obtained

Certificates

• Certified TS16949 internal auditor with knowledge of the regulatory industry requirements ISO9001:2000

• Certified HR Management

• 6 Sigma certifications

*Community Involvement Team Member Chairperson for Susan G Komen Foundation, Chairperson for National Kidney Foundation and Junior Diabetes Foundation

*Support community involvement leader with multiple fundraising activities and assisting with nonprofit grant approval programs.

Contact this candidate