Anita Austin

Email: adv04p@r.postjobfree.com Telephone: 404-***-**** (c)

SUMMARY

More than 20 years of extensive experience working in an office environment and performing a variety of administrative tasks including; Database Management, Computerized Maintenance Management System, Oracle Purchasing System, MP2, Kronos, and Synergen. Proficient in the use of Microsoft Word, Excel, Powerpoint, Publisher and Outlook. Exceptional customer service skills with remarkable word processing and data entry skills.

WORK EXPERIENCE

SRG Global, Machine Operator

11/2018 - 6/2019

Carry out production, inspection, packaging and machine operation duties

Perform appropriate duties as assigned by management

Maintain a safe and clean workspace

Springfield Baptist Church, Volunteer

8/2015 - 11/2018

Assisted with monthly food distribution; visit the elderly; responsible for creating monthly calendar for Disciples of Hope Ministry and recording minutes at quarterly meetings

DeKalb County DWM, Senior Administrative Assistant

5/2005 - 5/2010

Assisted in the implementation of a Computerized Maintenance Management System (CMMS) and the Oracle Purchasing System (OPS)

Advocated and handled Customers’ complaints and inquiries

Customized travel arrangements, made, hotel accommodations, and secured and distributed expense reports

Verified and ensured all state license for foremen and operators were up-to-date

DeKalb County DWM, Administrative Clerk

11/2000 - 5/2005

Streamlined and purchased office, cleaning, laboratory, and chemical supplies

Liaison between internal and external customers

Generated and closed daily work orders

Reviewed and edited timecards for payroll

Documented and tracked all annual and sick leave, overtime, and worker’s compensation

DeKalb County DWM, Senior Office Assistant

2/1997 - 11/2000

Meet and greet public

Scheduled tours

Assisted staff with workload as well as resolving computer-related issues

Managed and balanced petty cash funds

Set-up, organized, and purged files

Soft Skills

Prioritization and problem-solving

Communication (written and verbal)

Attention to detail

Customer service

Phone Etiquette

Organization and Planning

Discretion

Flexibility and efficiency

Hard Skills

Microsoft Word, Excel, Outlook, Powerpoint

Prioritization and problem-solving

Database management

Calendar management

Billing and record-keeping

Proficiency with photocopiers, scanners, and

projectors

Inventory & supply management

Organizations

Member of The National Society of Collegiate Scholars

Member of Alpha Beta Kappa

Education

HS Diploma

Some College

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