Angela Fuca
Tucson, AZ *****
adux52@r.postjobfree.com
Efficient and versatile professional with proven team leadership, billing/follow up, sales and customer service work experience, is ready to transition skills to provide superior office support to a winning healthcare facility.
Smoothly handle all administrative duties without the need for managerial oversight.
Maintain open lines of communication throughout all levels of the organization to promote fluid operations.
Typing Speed: 45 words per minute with 10-key skills.
Computer Proficiencies: Data Entry, office equipment, business software programs and Microsoft Office
Suite.
Authorized to work in the US for any employer
Work Experience
Closer
Einstein Bros.® Bagels - Tucson, AZ
May 2022 to Present
• Prep food, Prep the line
• Dispose of trash in the front and back of store
• Dishwasher, clean bathrooms
• Cashier, Take orders, Customer Service
• Sweep and mop
Retail Associate
dd's DISCOUNTS - Tucson, AZ
October 2021 to February 2022
Seasonal worker
Unload truck place merchandise on shelves and add alarms on clothing and merchandise. Clean and organize store. Fold and hang clothes
Insurance Verification Specialist
Tucson Medical Center - Tucson, AZ
April 2018 to April 2019
• Submit claims, insurance follow-Up, appeals and denials
• Review patient accounts for accuracy of insurance payments, contractual adjustment, and true patient responsibility.
• Contact payers to determine true denials, correct claims & resubmit to payers properly.
• Medicare proficiency with DDE utilization.
Medical Biller
Acclivity Healthcare - Tucson, AZ
August 2016 to April 2018
Submit claims, insurance follow-Up, appeals and denials
• Review patient accounts for accuracy of insurance payments, contractual adjustment, and true patient responsibility.
• Contact payers to determine true denials, correct claims & resubmit to payers properly.
• Medicare proficiency with DDE utilization
Billing Specialist
Titan Health Management Solutions - Tucson, AZ
October 2014 to March 2016
Special projects lead; converting and combining patient accounts to one partition. Time sensitive tasks.
Submit claims, insurance follow-Up, appeals and denials
Create & develop new employee “how to” folders.
Determine patient responsibility & report to collections if need be. Setup payment plans, offer hardships, & mail patient correspondence.
Review patient accounts for accuracy of insurance payments, contractuals, and true patient responsibility.
Contact payers to determine true denials, correct claims & resubmit to payers properly.
Correct credentialing errors with payers. Including meeting with payer representatives to discuss imperative errors & issues that need to be addressed & corrected. Sandwich Maker/Prep AM
Beyond Bread - Tucson, AZ
March 2009 to June 2013
Maintained department organization and ensuring a welcoming environment for all customers.
Promoted a professional and competent persona as the first point of contact.
Managed/trained team of 10-15 personnel throughout all daily efforts, helping to ensure profitability and complete customer satisfaction.
Prepared shift-end reports.
Administrator Assistant
YMCA. - Tucson, AZ
October 2012 to March 2013
Check Clients in and out, schedule and confirm appointments, verify insurance coverage, and post payments.
Train new employees and current employees on different classes that were available.
Learn & promote new products
Coordinate all procedures and prior authorizations accordingly Education
Certificate in Medical Assistant
Pima Medical Institute - Tucson, AZ
July 2014
GED
Black Canyon School - Phoenix, AZ
2003 to 2003
Skills
• Insurance Verification
• Medical Billing
• Medical Scheduling
• Medical Records
• Accounting
• Hospital Experience
• ICD-10
• ICD-9
• Clerical Experience
• HIPAA
• Medical Terminology
• Epic
• EMR Systems
• Medical Coding
• Patient Care
• Medical Office Experience
• Microsoft Excel
• Microsoft Word
• Microsoft Office
• Microsoft Outlook
Certifications and Licenses
Medical Assistant
July 2014 to July 2014
Pima Medical Institute
Medical Assistant certification
Assessments
Medical billing — Familiar
January 2022
Understanding the procedures and forms used for medical billing Full results: Familiar
Attention to detail — Completed
December 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Completed
Protecting patient privacy — Proficient
January 2022
Understanding privacy rules and regulations associated with patient records Full results: Proficient
Scheduling — Familiar
January 2022
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Familiar
Medical billing — Familiar
January 2022
Understanding the procedures and forms used for medical billing Full results: Familiar
Protecting patient privacy — Proficient
January 2022
Understanding privacy rules and regulations associated with patient records Full results: Proficient
Medical receptionist skills — Completed
January 2022
Managing physician schedules and maintaining accurate patient records Full results: Completed
Medical billing — Familiar
January 2022
Understanding the procedures and forms used for medical billing Full results: Familiar
Protecting patient privacy — Completed
September 2022
Understanding privacy rules and regulations associated with patient records Full results: Completed
Scheduling — Familiar
January 2022
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Familiar
Medical terminology — Completed
January 2022
Understanding and using medical terminology
Full results: Completed
Sales skills — Familiar
January 2022
Influencing and negotiating with customers
Full results: Familiar
Customer focus & orientation — Proficient
January 2022
Responding to customer situations with sensitivity Full results: Proficient
Work style: Reliability — Proficient
January 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Administrative assistant/receptionist — Completed
January 2022
Using basic scheduling and organizational skills in an office setting Full results: Completed
Customer service — Proficient
January 2022
Identifying and resolving common customer issues
Full results: Proficient
Data entry: Attention to detail — Completed
January 2022
Maintaining data integrity by detecting errors
Full results: Completed
Call center customer service — Highly Proficient
March 2022
Demonstrating customer service skills in a call center setting Full results: Highly Proficient
Work motivation — Highly Proficient
January 2022
Level of motivation and discipline applied toward work Full results: Highly Proficient
Bookkeeping — Proficient
January 2022
Calculating and determining the accuracy of financial data Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.