Service Specialist Customer

Currently work at the Albany Times Union/Hearst Media as a Customer Service Specialist. Helping assist and making sure print and online ads are accurately placed, processed and published. These ads include Classifieds, Legal Notices and Obits. I am able to process payments and send paid receipts. Help our team reconcile credit hold accounts. I am able to provide proof of ad placement, with Affidavits, invoices, and print tear sheets.