Front End Manager
Resume:
CHELSEA
BERKERIDGE
aduraq@r.postjobfree.com
Linthicum Heights, MD 21090
Experienced Front End Manager offering 12 years in retail environments. Motivational leader and complex problem solver dedicated to continuous improvement.
Self-motivated brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.
Skilled Front End Manager highly effective at managing personnel, cash flow, inventory and security.
Knowledgeable Front End Manager enthusiastic about building high-performance teams. 12 years of retail floor and leadership experience.
Dedicated Front End Supervisor well-versed in satisfying customers with exceptional service and support. Accurate and efficient in handling money, assigning tasks and maintaining customer areas. Prepared to bring many years of experience to dynamic new position. PROFESSIONAL SUMMARY
Giant Food - Front End Manager
Ellicott City, MD • 05/2010 - Current
WORK HISTORY
Maintained strong customer relations and effective customer service standards.
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Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
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• Oversaw cashier operations, bookkeeping and security.
• Coached employees through day-to-day work and complex problems. Evaluated employee performance and made recommendations for improvements.
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Boosted participation in store loyalty program to improve customer brand engagement and overall sales.
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Controlled shrinkage through successful inventory management and stock rotation strategies.
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• Trained numerous employees moving up in the company. Asked by upper management to go to different Giant Stores throughout the district to do audits on cash office operations.
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Moved from store to store to get numbers back to original state, if not better.
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SKILLS
• Cash Flow and Reconciliation
Maintaining Clean Work Areas,
restocking, ordering supplies.
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Corrective Actions and
disciplinary notations
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• Training and Development
Kronos Scheduling for over 50
employees
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Anne Arundel Community College
Arnold, MD
Psychology
EDUCATION
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