Administrative Clerk Medical Billing

**** **** **, *****

Parkersburg, WV

Diallo Springston

480-***-**** aduq7k@r.postjobfree.com

Objective

To find employment with a progressive company utilizing my supervisory skills and years of Customer Service and Administrative experience.

Employment

04/2022 – Present Carwrex, LLC Parkersburg, WV

Green Mechanic

* Responsible for determining cause of issues for multiple different vehicles with a team of people

* Responsible for changing parts out of vehicles and remembering the order and placement of vehicle parts

* Utilizing the tools that are available to efficiently and effectively resolve issue with vehicles

* Fix and replace body parts as necessary

* Determine necessary tools and parts for vehicle in order to properly repair and placing orders over the phone through multiple auto parts stores in order to effectively repair vehicle

01/2021 – 03/22 MFA Professionals, LLC Mesa, AZ

Billing Specialist (work at home position)

Responsible for the Medical Billing of 100+ clients on a weekly basis.

Utilize computer to enter client data and billing codes for 4 different insurance providers.

Compliant with HEPA laws to ensure confidentiality of personal data.

04/2020 – 12/2020 US Dept of Commerce Phoenix, AZ

Administrative Clerk

Opened and sorted questionnaires mailed in for the 2020 United States Decennial Census.

Scanned for accountability mail received at the Paper Data Collection Center for the Western United States and Puerto Rico.

Participated in the destruction of questionnaires once scanned and date verified.

10/2018 – 11/2019 Macy’s Credit Center Tempe, AZ

Credit Acquisition Specialist

Answer phone calls from sales associates and customers, including referral, check, lookup, guideline increase, adding an account type, pre-approval and maintenance calls.

Obtain and analyze credit bureau information; verify employment and income; ensure compliance to adverse action; open new account types; work the mail/phone queues; assist in special projects.

Decision accounts via the judgmental queues or reports.

Maintain professional conversation with sales associates and customers and provide good customer service.

05/2016 – 10/2018 Little Caesars Pizza Tempe, AZ

Assistant Manager

Responsible for opening and closing store, preparing food products, and customer orders.

Trained and supervised a crew of 3-5 team members per shift.

Handled and diffused customer complaints.

Monitored labor per revenue guidelines.

Certifications

2018 Management / Supervisory Skills Training

2017 A.C.E.S. Certification

Attitude. Commitment. Enthusiasm. Service.

2017 ServSafe Certified

Education

2018 McClintock H.S. Tempe, AZ

High School Graduate

2019 Mesa Community College Mesa, AZ

College Student

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