Service Representative Customer

Location:

Hartford, WI, 53027

Posted:

January 16, 2023

Contact this candidate

Resume:

Apryl L Varner

*** ***** ******* **** • Hartford, WI 53027

Phone 262-***-**** • Email: adupe6@r.postjobfree.com

Summary of Qualifications:

• Self-Motivated, reliable, ability to work well with others as well as independently.

• Exceptional communications skills; oral and written.

• Highly dedicated to quality, customer service and continuous improvements

• Ability to multi-task and utilize time efficiently to meet strict deadlines

• Ability to prioritize work effectively

Professional Experience:

WeldFab Manufacturing LLC- Slinger Wisconsin (Jan 2022 – Dec 2022)

Customer Service Representative

• Process incoming customer orders

• Print files for production of order

• Collaborate with other departments on orders; sales, purchasing, engineering, production and quality.

• Research when information is missing

• Send order acknowledgments to customer

Main contact for all customer’s regarding all aspects of orders, including any changes, status updates, shipping information, order discrepancies.

Weld-Fab Manufacturing Corp- Slinger Wisconsin (Feb 2008 – Dec 2021)

Scheduler

• Collaborate with multi teammates on production schedule.

• Keep sales/order processing team updated on status of order.

• Keep production team updated on timing we need to meet and efficiencies. Using software to update number of employees, training in specific departments, collaborating with production leads on where teammates are needed productively. Verify job sheets from Shop team.

• Work with purchasing on status of raw materials arriving

• Collaborate with HR/Production lead for status on employee training and knowledge of machinery/equipment.

ISO Representative

• Manage all ISO processes and documentation.

• Handle all auditing; internal audits and registrar audits.

• Process NC with registrar; if found.

• Involved in all customers' audits.

Order Processor