Deron M. Dorsey

Objective

To obtain a suitable position in general fields that is challenging and

exciting. A place that will help to amplify my work experience and to give me new tools to strive with. Seeking a long-term career that offers growth, job security, financial stability, and to be part of an exceptional team. To help advance that team to accomplish new levels of achievements. Experience

Cott Systems - Document Preservation Scanning Technician Westerville, OH 8/2021 – 12/2021

• Load scanning equipment and supplies into automobile and transport to a customer site; unload equipment and supplies at customer sites and set up scanning equipment.

• Prepare documents for scanning, such as removing paperclips, verifying the accuracy of each document, ensuring that all paper- based records are accurately prepared prior to scanning; Reassemble documents and binders after scanning is complete.

• Utilize image scanning equipment to scan, create high-quality images, and index various types of documents. Monitor image creation and adjust scanning equipment and software as required; Insert image retakes into the appropriate file folders.

• Index documents accurately under correct document type/file structure; Perform quality control of digital images to ensure proper naming conventions are used, addendum pages are properly recognized, and missing images are identified and documented.

• Perform routine maintenance on equipment such as cleaning the scanner, refilling toner, and paper trays; troubleshoot scanning equipment as necessary.

• Maintain paperwork associated with assigned projects

• Establish and maintain open, productive communication with customers and co-workers

Huntington National Bank – Document Review Specialist Columbus, OH 10/2017- 4/2020

• Utilize Enterprise Document Retrieval (EDR) to retrieve documents from clients’ file to be placed in loan folder(s)

● Review documents for adequate information and required signatures before submission

● Authorize and approve clients submitted document(s) before handoff

● Assist with pool books organizations

LabCorp – Specimen Accessioner

Dublin, OH 12/2016 – 09/2017

● Unpack specimens from ports and route specimens by type to various staging areas.

● Prepare all specimen received for testing in designated laboratory departments or location for staging specimens

● Prepare excess specimen samples for storage

● Properly label specimen

● Data Entry

Quantum Health - Patient Service Representative (PSR) Worthington, OH 10/2015 - 11/2016

● Assist members’ and Dr’s with insurance benefit inquiries.

● Created pre-certifications for medical procedures for members

● Verified approved certification for a member's procedure

● Approved authorization for clients’ procedures

● Reviewed clients’ claims for discrepancies with medical billing.

● Created claim issues and escalate those issues to a team specialist

● Communicated and coordinated with providers office’s, billing departments, and pharmacies on members behalf when necessary

● Checked for provider’s network status

● Notated member’s account accordingly

Discover Financial Services - Account Manager

New Albany, OH 11/2013 - 10/2015

● Assisting card members with account information and inquiries

● Place accounts on hold when necessary

● Reviewing and monitoring accounts transactions

● Activating and deactivating accounts

● Operating the company switchboard and transferring calls to necessary department

JP Morgan Chase - Loan Administrator (Team Lead)

Westerville, OH 04/2011 - 09/2013

● Document CFA (Central File Administration) related activities in corresponding systems.

● Monitor file aging for HMDA (Home Mortgage Disclosure Act) compliance.

● Verify and update mortgage information submitted by borrower to CFA documents.

● Process mortgage titles from origination to completion.

● Release files to the underwriting department and operations.

● Trained new team members

● On occasions distributed work to team members.

References

● References available upon request.

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