S H E N E R I C A

N I C O L E C L A R K

229-***-****

adulgx@r.postjobfree.com

*** ******** ****,

Albany, Georgia 31705

PROFESSIONAL SUMMARY

Organized Quality Assurance Supervisor experienced in developing and improving quality control procedures. Offers 13-year career and advanced monitoring, communication and team leadership abilities. History of improving quality and efficiency of production with continuous advancements.

SKILLS

Certified in Hazard Analysis Critical

Control Point (HACCP)

Advocate for work place safety

Assertive professional manner Fork lift trained

Test results analysis Train staff

Write reports Multitasking

Analytical thinking Teamwork

EXPERIENCE

OTR Commercial Truck Driver, Western Express, Jul 2022 Current, Nashville, TN Drove trucks to posted inspection and weigh stations to check weigh-in requirements' compliance.

Transported items to destinations within schedule guidelines to satisfy customers' needs.

Carried out maintenance to resolve minor mechanical issues. Remained calm in stressful driving situations.

Adhered to legal limits on driving hours.

Oversaw refueling to meet flammable and hazardous materials regulations. Gained familiarity with local roads, routes and intersections. Cleaned, maintained and secured all equipment.

Recorded mileage and gas consumption for company records. Organized paperwork for distribution.

Navigated roads safely to maintain low accident rate. Used equipment to load, unload and verify long-distance freight. Delivered timely and cost-effective transportation operations. Completed deliveries within specified timeframes for assigned tasks. Reported problematic and malfunctioning machinery to management for repair. Commercial Director OTW - 50 States - Team Driver, Ice Trucking, Apr 2022 Jun 2022, Dawson, Ga

Interacted positively with customers and expertly resolved problems to maintain high SC

satisfaction rates.

Used manual lifting techniques and automated lift-gates to safely load and remove heavy pallets, containers and objects.

Read and understood tickets to verify accuracy of loaded items and prevent delivery errors.

Inspected vehicles prior to delivery to identify and correct maintenance problems. Transported items to destinations within schedule guidelines to satisfy customers' needs.

Drove trucks to posted inspection and weigh stations to check weigh-in requirements' compliance.

Cleaned, maintained and secured all equipment.

Organized paperwork for distribution.

Carried out maintenance to resolve minor mechanical issues. Gained familiarity with local roads, routes and intersections. Adhered to legal limits on driving hours.

Reported problematic and malfunctioning machinery to management for repair. Understood local traffic laws and area traffic patterns. Used equipment to load, unload and verify long-distance freight. Navigated roads safely to maintain low accident rate. Remained calm in stressful driving situations.

Oversaw refueling to meet flammable and hazardous materials regulations. Recorded mileage and gas consumption for company records. Quality Assurance Supervisor, Tyson Foods, May 2018 Nov 2021, Vienna, GA Identified and reported non-conformances and discrepancies and created formal audit reports.

Reviewed certificates of compliance and test reports. Gathered test metrics and provided feedback to development team to improve overall application quality.

Tested fixes and analyzed results to assess functionality and bug resolution. Developed and produced technical and non-technical documents using agile methodologies.

Performed post-resolution follow-up to verify adequate resolution of issues. Coordinated and executed software application testing. Maximized the effectiveness of the quality control system by developing and improving the criteria and procedures for inspecting and testing products. Designed and implemented inspection and testing criteria or procedures. Directly addressed serious product defects by stopping the line and implementing corrective actions.

Developed product specifications to increase production quality and efficiency. Tracked quality control procedures, defects and quality control data to stay on top of trends in the group's production activities.

Reduced product defects and the number of rejected items by working with the production team on long-term solutions.

Taught staff members how to spot quality control issues and prevent future problems. Conducted quality control tests and evaluated the results to educate production managers and staff on the line's strengths and weaknesses. Reported on product nonconformance, daily production quality and quality trends to help the production managers effectively adjust manufacturing activities. Evaluated the quality of daily production by collecting and analyzing routine samples. Reviewed statistical studies, technological advances, and regulatory standards to increase industry knowledge.

Identified critical facets of manufacturing process and implemented improved sampling procedures.

Quality Assurance Supervisor, Filet of Chicken, Jan 2015 May 2018, Atlanta, GA Reviewed certificates of compliance and test reports. Identified and reported non-conformances and discrepancies and created formal audit reports.

Gathered test metrics and provided feedback to development team to improve overall application quality.

Performed post-resolution follow-up to verify adequate resolution of issues. Tested fixes and analyzed results to assess functionality and bug resolution. Evaluated the quality of daily production by collecting and analyzing routine samples. Reported on product nonconformance, daily production quality and quality trends to help the production managers effectively adjust manufacturing activities. Taught staff members how to spot quality control issues and prevent future problems. Directly addressed serious product defects by stopping the line and implementing corrective actions.

Developed product specifications to increase production quality and efficiency. Conducted quality control tests and evaluated the results to educate production managers and staff on the line's strengths and weaknesses. Store Manager, Dollar General, Jun 2013 Jan 2015, Albany, GA Set clear performance expectations for employees and implemented improvement plans to help each reach targets.

Scheduled employees and delegated assignments to meet coverage needs and maintain store standards.

Encouraged team-oriented culture with common sales, service, and productivity goals.

Mentored many entry-level associates to achieve leadership positions and quickly became leadership trainer for new store managers.

Taught employees how to connect with customers, build trust, and independently handle routine concerns.

Monitored team safety and protected employees from harm with strict requirements over equipment use, chemicals handling, and other areas of concern. Defined clear vision for store to guide operations and continuously develop business with higher profits, more satisfied customers, and greater market share. Implemented strong loss prevention strategies to effectively reduce shrinkage through better theft controls.

Held team accountable to policies and procedures with regular monitoring and worked diligently to bring lagging employees up to standards. Evaluated store associates regularly to spot and develop new leadership talent. Recognized for excellence in building and motivating management and hourly teams. Quality Control Team Leader, Keystone Foods, Apr 2008 Jun 2013, Camilla, GA Visually inspected completed products to evaluate the conformance with specifications.

Collected and evaluated testing data to identify functional and production problems. Monitored testing procedures to keep tests consistent and in line with standardized protocols.

Wrote, updated and enforced quality control operating procedures to keep the facility fully compliant with internal and regulatory requirements. Calibrated and maintained laboratory equipment to obtain consistent and reliable testing data.

Volunteered for and tackled new assignments and tasks to ease staff member burden. Utilized downtime to perform routine tasks, preventing service delays. Reviewed activities regularly to identify opportunities for improvement. Managed daily tasks consistently and sought out opportunities to go beyond requirements and support business targets.

Monitored processes and recommended methods for improvement. Supported operations with consistent maintenance and updates of corporate files and records.

Assisted team members and managers with tasks to maintain productivity and meet project milestones.

Kept work area organized and clutter-free.

Completed all assigned tasks prior to shift end.

EDUCATION

High School Diploma

Westover Comprehensive High School Albany, GA

Business Management

Albany Technical College Albany, GA

Associate of Science, Business Administration

Darton College Albany, GA

REFERENCES

References available upon request

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