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Grace Croswell

**** ******** *****, ************, ** 43068 614-***-**** adukz4@r.postjobfree.com LinkedIn Portfolio EDUCATION

Ohio Wesleyan University Delaware, OH Expected May 2024 Communication Studies Major and History Major

• GPA 3.91 Dean’s List

• Relevant Coursework: Editing and Design, Strategic Communication, and Public Speaking TECHNICAL PROFICIENCIES

Microsoft Word and PowerPoint Adobe Photoshop and Premiere Rush Google Suite Slack Canva COMMUNICATION AND MARKETING EXPERIENCE

Greek House Remote January 2022- Present

Merchandise Coordinator (August 2022-Present)

• Collaborated with the company’s design team to create new merchandise for Kappa Kappa Gamma Fraternity.

• Interacted with the audience to build a following and create a higher engagement rate.

• Promoted new merchandise through Instagram stories and posts to potential customers. Sales and Marketing Intern (January 2022- May 2022)

• Arrange and facilitated informal sales meetings with the campus’ representatives of student organizations to gain sales of two new student organizations.

• Manage customer relationships using effective communication and follow-up to ensure order accuracy and satisfaction.

Love Classic Remote May 2022- August 2022

Social Media and Marketing Intern

• Developed aesthetically pleasing social media stories that were on brand and posted in a timely manner.

• Recruited influencers to provide external content and manage business relationships with influencers. ADDITIONAL EXPERIENCE

Cracker Barrel Pickerington, OH June 2020 – Present Retail Sales Associate and To-Go Server

• Use effective communication and customer service skills to identify needs and accurately process orders and create a welcoming environment.

• Assembled floor plans and stocked and managed inventory and traveled to other locations to assist in setting up floor plans.

• Operated cash stands and conducted all returns and transactions.

• Upgraded to a Par 4 employee (highest ranking employee level) Ohio Wesleyan University Delaware, OH August 2021- Present Residential Assistant

• Establish and maintain an atmosphere that promotes the educational, cultural, and social development of college students and creates an inclusive residence hall environment.

• Organizes and directs move-ins, floor meetings, and residential life events for residents

• Attend and participate in staff meetings and training sessions LEADERSHIP AND CAMPUS INVOLVEMENT

Kappa Kappa Gamma Secretary and Vice President of Organization December 2021 – December 2022

• Coordinate revisions of the chapter Bylaws and Standing Rules.

• Use effective communication throughout the chapter to educate members on expectations and needs. Vice President of Internal Affairs December 2022- Present

• Planning monthly sisterhood events to maintain strong bonds.

• Teach and promote the ritual and history of the chapter.

• Promote high academic standards and assist members to reach academic goals. Communication Studies Student Board Secretary August 2022 – Present

• Employ attention to detail to record minutes accurately and share with board members.

• Participate in board discussions on opportunities to engage communication students.

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