Deja Samuel

Customer service, and management

Washington, DC

adukum@r.postjobfree.com

+1-202-***-****

Secure a position in the customer service field with helping my customers with what ever they need help with. I have 5 years of experience of customer service. Willing to relocate to: Suitland, MD - Washington, DC Authorized to work in the US for any employer

Work Experience

Front Desk Receptionist

Courtyard by Marriott - Columbia, SC

September 2022 to Present

I check in and check out customers. I book reservations. If someone called down to the front desk about a problem with their room i assist.

Overnight Associate

SHELF TECH - Maryland

May 2022 to Present

We remodel stores lik walmart target etc

Sales Associate

Victoria's Secret - Columbia, SC

October 2020 to Present

I work at the cash register. promote sales in the store, I also handle money. when its closing time i count down all the registers.

Sales Associate

Super Beauty - Suitland, MD

June 2019 to Present

I have to sensor and restock on products and hair . I have to clean up and i also sale wigs.

• Responsible for retail sales

• Recognized as top salesperson for 4 Years

• Stocked shelves

• Performed onsite, in-store retail sales

Crew Member

KFC - Suitland, MD

February 2018 to July 2018

i was the cashier in the drive through. Took order, made customer drinks. McDonalds Crew Member

McDonald's - Gaithersburg, MD

July 2017 to December 2017

I was a crew member at McDonald’s in Gaithersburg MD Sales Associate

Last Stop

August 2016 to December 2016

I was a sales Associate. Had to help the customers find what they wanted to where and let them know the type of material the cloths are.

Education

High school diploma

Gaithersburg High School

Skills

• Customer Service (5 years)

• Customer Support

• Customer Care

• Retail Sales

• Cash Handling

• Sales

• Merchandising

• Cashiering

• Loss Prevention

• Typing

• Hotel experience

• Social media management

• Marketing

Assessments

Front desk agent (hotel) — Familiar

September 2019

Selecting hotel rooms based on verbal requests and identifying errors in hotel data. Full results: Familiar

Work style: Reliability — Completed

January 2020

Tendency to be dependable and come to work

Full results: Completed

Sales skills — Familiar

January 2021

Influencing and negotiating with customers

Full results: Familiar

Call center customer service — Familiar

February 2021

Applying customer service skills in a call center setting Full results: Familiar

Customer service — Completed

February 2021

Identifying and resolving common customer issues

Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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