Alexandria, Virginia

Zip code*****

Mobile Phone:571-***-****

Hany Abd El Monem Samir Mohamed Tawfik

I have more than two decades of experience in leading people, projects and thinking at strategic, operational levels, and have enjoyed opportunities for engaging, motivating and inspiring staff to achieve competencies and performance standards in accordance with a model that drives customer focused results. I offer experience in leading and managing diverse teams, motivating them to achieve business objectives through innovative and creative solutions which positively contribute to the bottom line.

During my career path I had worked for different multinational and domestic Pharmaceutical Companies,

I had a great deal experience in a diverse areas of business like:Operation, Medical Promotion, Sales,Digital Promotion, Medical,marketing, and distribution.

Career Path

Strategic Operation Manager(MENA-Region)

Caduceus Lane-Pharmacutical

December 2018- July2020.

Providing key managerial support and direction to all departments (Medical, Sales, Operation, Finance, Project management, QC and Marketing)

• Establish standard operating procedures to ensure optimal use of operations in an equitable and homogeneous manner

• Responsible for implementing the applicable regulations, policies, and policies related to the operation department.

• Ensure compliance with company’s policies and operational guidelines

Participates in setting Overall Company Widely Important Goals "WIG’s "& implementation and follow up of it across my concerned functions to assure full alignment with the company’s direction & achieving the set KPIs.

Ensures implementation of “Performance Driven Organization Concept” (such as: Budget, Sales, profit & transactions) in order to meet corporate growth objectives while monitoring performance against goals to achieve performance excellence

Participates in Market Intelligence (Market SWOT Analysis, Segmentations & Targeting, close competition monitoring, Pricing Matrix and benchmarking, Brand status & Re-Positioning…, etc.) and initiates with technology team to identify smart digital solutions/opportunities.

Reviews & Develops policies & procedures and set SOPs for the concerned sector.

Following Best Practices and company’s strategic directions.

Monitors Projects activities by assuring proper budget control & timing and process in order to achieve effective projects deliverables.

Collaborates with Human Resources Department to set a suitable hiring, development plans & Performance Management for his staff & preparing second line & achieve the required competitive advantages (Edge) through preparing high potential staff.

Assist upper management in decisions for expansion.

• Engaging in budget development in close collaboration with the Human Resources Department

• Analyzing operational issues, as well as preparing and submitting periodic reports to the Management

• Quick in analyzing a large set of data and interpreting insights.

• Set the vision, direction, and culture of the team by managing individual and team performance expectations and goals.

• Ensures employees growth & development, set priority, drive motivation & engagement Responsible for productivity and quality of the operation- provide individual coaching feedback sessions, and have weekly one-on-ones with team members to improve performance and quality

• Active participation in building the team & raising the bar in hiring process Resource planning and managing external contractors and suppliers of services

• Supporting the annual business planning process by implementing robust management reporting and information flow systems to enable progress to be monitored against targets and foster a culture of accountability

• Overseeing the development and implementation of different strategies to ensure the effective recruitment, orientation, retention and continuing development of an engaged and high performing workforce

• Contributing to the formulation and implementation of policies to ensure best practices across the workplace, as well as strengthening and maintaining the risk management framework, and ensuring compliance with workplace health and safety regulations

Regional Sales and Operational Manager

MEC-Pharmacutical

January 2014 – December 2018

MEC is a well established Pharmaceutical Co with 1.75 Billion EGP annual business in 2016.,dealing with a various domains of business,Sales,Distribution,Co-promotion,and Production of Pharmaceutical&Medical solutions products.

As an main agent for :Pfizer, Glaxo,Sanofi,Novartis,Abott,Allergan,MUP,Pharco and Minapharm are among other leading Companies sell and distribute via MEC.

Developing and running strategic analysis of the region,managing the whole sales,distribution and commercial operations.

Manage and follow the forecast and sales target monthly, quarterly, YTD, and provide guidance to Logistics, Supply team and Departments managers.

Identifying business opportunities,work for profit growth,apply for cost control.

Conducts analyses of the market segment, including identification of key growth drivers, opportunities and risks. Incorporates results of analysis into product strategy

Oversee and monitor all point of sales activities in the store which includes - sales transactions, tracking customer orders and payments, registering sale and maintaining inventory updates, providing service, handling returns and refunds, gathering consumer data for feedback

Monitor and track stocks, payments, identify risks and propose remediation

Deliver accurate business reports based on different analytical tools(sales-expenses-market share,inventory,etc…)

Review,verify,add,exclude and update customer list and segments.

Monitor, analyze distributors performance by species and recommend strategic improvement or operational improvements

Keep,build an excellent relationship with the indoor and the outdoor customers and job parteners.

Hire,identify manpowers recruiting annual plan within my territory.

Represent the company in internal and external business interaction (MOH,governmental,legal,ect…)

Ensure accurate stock merchandise and management (stock ageing, stock loss, space management) within the store

Responsible for more than 6000(pharmacies,hospitals,medical care centers,drug stores,etc..)

business accounts credits and cash limits control with MEC.

Sales&Distribution Manager

Pfizer Pharmaceutical

January 2005-December 2013

Responsible for achieving Pfizer’s sales goals in Alexandria, Behera, Kafr-Elsheekh.

Take a proactive approach to analyze, share in diagnose and prescribe business solutions.

Manage; follow the different activities (sales and medical promotion).

Participates in and evaluates market research and analyses promotions, public relations, and advertising associated with assigned brands within Therapy Area

Participates in development of training for field/customer service personnel on brand information

Evaluate success and drive execution and sharing of best commercial excellence initiatives and customer interactions

Be part of the process of new launches from excellence perspective, lead Business development

Satisfy the sales and distribution needs for more than 4800 Customer (Pharmacies, Hospitals and drug stores) as well as opening of new market and overall expansion of the business.

Lead, direct a Sales team of Sales Representatives and Supervisors, plus the whole other supportive jobs (Logistics, store, IT, Finance, ect) which add more 25 employees to my management Load.

Maintaining and increasing sales of company's products

Monitor and continuously seek to understand commercial environment, local trading patterns, competitor activity and market trends in the retail sector and their impact on store.

Reaching the targets and goals set for the area

Establishing, maintaining and expanding customer base

Increasing business opportunities through various routes to market

Support in training sales staff

Developing sales strategies and setting targets

Compiling and analyzing sales figures

Possibly dealing with some major customer accounts yourself

Collecting customer feedback and market research

Reporting to National Sales Manager.

Sales&Project Manager

Therasense Diabetes Diagnostic Devices

January 2004-December 2004

District Sales Manager

Eli.Lilly&Co. Pharmaceuticals

October 1996- June 2003

Lead, Manage Lilly's promotion Hospital and Retail teams (Antibiotics, Diabetes, and Cardiovascular) in Alexandria and the Delta.

Achieve sales targets through a team of medical representatives.

Ensure implementation of sales plan for line- tracks, pushes and motivates sales team, reports & evaluates the progress and adjusts the plan when needed.

Conduct several field trips on regular basis to the area with the team to different physicians to ensure the implementation of the sales plan, take market feedback.

Conduct regular meetings with the team to assess the performance and ensuring they are meeting their sales targets.

Conduct monthly meetings with the entire team

Apply adequate control and ensure the proper utilization of all resources such as brochures, samples .etc

Conduct market and competitor analysis.

Present feedback to the head.

Interview, hire and develop candidates with a proven track record of sales success to build a highly productive sales team.

Ensures low turnover rate in the line by consistently rewarding good performers.

Participating in setting the annual sales target.

Allocate the sales targets in coordination with the team based on the geographic affinity for each product.

Review them regularly and on quarterly basis to take corrective actions when needed.

Area Sales Manager

Allergan Ophthalmic –Kingdom of Saudi Arabia

1994- 1996

Sales Medical Representative

Allergan Pharmaceuticals -Kingdom of Saudi Arabia

1990-1994

Interpersonal Skills

An established track record of creativity, innovation, and measured risk-taking.

Strong analytical and business intelligence skills in respect of customers' insights.

Excellent interpersonal, presentation, and communication (especially Negotiation)skills

Ability to manage multiple tasks,with balanced big picture and focusing on rapidly changing environment

A proven ability to interact with colleagues and customers from different cultural backgrounds.

Strong "return on investment mentality",in-out door management.

( Achieving behind Goals, providing management support, Implementing the managing for Result techniques and developing skilled/loyal teams).

Education and Professional Trainings

B.Sc.in Biochemistry (Alexandria University)

Master in Executive Management (American university in Cairo)

Be a professional Manager &adopt change(Pfizer)

Perfection in customer service(Pfizer)

Time Management(Therasense)

Computer skills, windows NT,Lotus Notes, Office (Microsoft)

District Management (Lilly)

Targeting and selection (Lilly)

Personal effectiveness (Lilly)

District Leadership and Coaching techniques(Allergan)

Managing People and driving sales(A.U.C)

Selling to Hospitals and promote to a group of Physicians (Lilly)

Professional programs in "Selling to Pharmacies".

References

Available as per your kind request.

Contact this candidate