Ronald L. Rencher

*** ***** ******* ***., ****** Arrow, Oklahoma 74012 Phone: 918-***-**** Email: aduhya@r.postjobfree.com

Objective: To secure a full-time position with established solid company utilizing my extensive background in datacenter/hardware site support, while working in a team environment to deliver high quality client service and solutions.

Highlights of Qualifications

15+ years of experience in Information Technology and Hardware Infrastructure

In-depth working knowledge of multiple hardware technologies and architectures

Commitment to excellence, vision and leadership

Ability to foster trusting relationships with clients and colleagues

Adept at responding quickly and effectively to operational exceptions such as equipment failure

Strong time management skills with ability to meet tight deadlines

Project Management skills with the ability to manage multiple tasks & projects to ensure that strategic goals and objectives are met

Professional Experience

DXC Technology (Services business of Hewlett Packard Enterprise) Tulsa, Oklahoma

Cable Solutions Team Supervisor/Data Center Migration Lead October 2017 – Present

Supervision of Cable Solutions Team with responsibilities for hardware support of the data center IT equipment, including all aspects of the planning, installation, cabling and configuration management

Perform basic hands-on activities on the IT equipment in the data center including, visual inspections, power cycle, cable testing, basic command execution, and hot-swappable component replacement.

Support a structured ITIL framework for Incident, Problem, and Change activities performed within the data center. Support the Data Center Site lead and Manager in representing DXC in client tours and audits.

Plan, order, and install and de-install physical cabling within the data center.

Perform hardware installation rack/stack and device removals

Configure device OOB connections, switches, and OS installation/wipe activities on a limited basis

Ensure that all DXC policies and security practices are followed at all times

Provided hands-on support and training for data center migration projects

R & J Data Services LLC Tulsa, Oklahoma

Operations Manager/Co-Owner November 2015 – September 2017

Planned cabling projects for mid-sized clients spanning Oklahoma and Missouri.

Completes the installation of infrastructure equipment, such as racks, cabinets, networking equipment, and completes cabling runs to include terminating cabling to the various types of system components.

Provided client base computer equipment repair, maintenance, and technical support.

Expanded client service portfolio to include installation of security systems (Video Cameras, Burglar Alarms, Access Control Systems and Fire Alarm Systems.

Hewlett Packard (HP) transitioned from EDS Tulsa, Oklahoma

Site Support Team Leader August 2008 – October 2015

Planned and managed company and vendor resources to deliver projects within documented time frames.

Coordinated installations, removals and reconfigurations of computer systems, network and communications equipment in a 440,000 square foot data center.

Site support for approximatly 70 of HP/EDS’s worldwide clients including governement and corporate customers in a 7x24x365 datacenter for critical infrastructure.

Responded and managed service interruptions (i.e. application/server/network) for mission critical infrastruture in production enviroments.

Assisted users and system administrators implement scheduled changes in datacenter.

Coordinated with OEM vendors and contracted service providers to resolve hardware, software, and other high level issues, and scheduled activities in compliance with company procedures and client requests.

Performed hardware break/fix (CRU/FRU), installs, upgrades, OS installs, de-installs, data wipes, and firmware updates on multiple platforms.

Diagnosed and resolved network issues, using data packet sniffer configuration and deployment laptop.

Executed the installation and preventative maintenance efforts as specified in plans and documentation for Mainframe and Midrange hardware equipment.

Developed and managed local Windows server used as a file server, and help file repository to support local team and reduce downtime.

EDS transitioned from Sabre (American Airlines) Tulsa, Oklahoma

Data Center Hardware Planner August 1989 – August 2008

Oversight of installation/de-installation and maintenance of data processing equipment (e.g., mainframes, printers, disk storage platforms, servers and network components, etc.), and/or refresh hardware.

Supported large data center consolidation/move projects being managed by a Project or Program Manager with sub-projects and activities managed by the Hardware Planner.

Evaluated server, network and storage hardware plans to determine optimum layout and maximize power, network and fibre channel infrastructures.

Analyzed the infrastructure capacity of installed equipment, making recommendations based on results of analysis. Plotted new hardware or proposed changes on data center blueprint.

Interfaced with vendor liaisons to schedule activities in compliance with corporate procedures.

Hardware / Software Skills

oCompTIA A+ and Network+ certified Technician

oDepartment of Defense(DOD) IT-III government security clearance granted 12/2004

oAlcohol, Tobacco, Firearms, and Explosives(ATFE) (DOJ) level 3 secret clearance, 06/2006

oPC/Server hardware and OS including Dell, HP, Toshiba, Asus, Samsung

oProficient in multiple OS’s including Window Server versions, Unix, Linux (Red Hat, SUSE),

oLAN/WAN configurations, TCP/IP, networking gear including Cisco, H3C, TippingPoint

oCAT6 Ethernet and fiber for server, SAN/NAS, and network gear installation

oNetwork printer configuration and installations

oProficient with remote PC/server connectivity via Terminal Services, Citrix, PC Anywhere, Reflections, Cyclades/Avocent, SSH, Telnet, FTP, RDP, etc.

oKnowledge and experience with ticketing tools including Remedy and Service Center

oContinued eduation in computer information systems classes to further knowledge and career path including Windows Server and Unix classes

Education

University of Southeast Missouri, Cape Girardeau, MO / Bachelor of Business Administration /Minor in Computer Science (Undergradute), attended from August 1978 - May 1981 / Pursing PMP certfication.

Civic/Community Activities

Volunteered to coach “at risk youth” at local Salvation Army Boys and Girls club instilling self-discipline, pride and teaching basic life skills, United Way, Juvenile Diabetes foundation, St. Jude’s Children’s Hospital

References Furnished Upon Request

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