Mail Carrier Postal Service

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ROSA HORTON

CxS yA) Cold Spring, TX 77331 aduh62@r.postjobfree.com

Professional Organized and dependable candidate successful at managing multiple

Summary priorities with a positive attitude. Willingness to take on added responsibilities

to meet team goals.

+ Critical Thinking + International

+ Customer Experience Shipments

+ Inspecting Goods

Work History RURAL MAIL CARRIER, 06/2002 - 10/2015

USPS, United States Postal Service, Conroe, TX

+ Delivered mail and packages to customers on prescribed route while

processing check submissions, money orders and stamp purchases in field.

+ Sorted mail according to order of address appearance for easy access in

field

+ Signed and received mail with signature requirements upon delivery and

loading

+ Wrote detailed trip reports with notable details about road conditions,

weather and obstacles encountered

Maintained records on customers with mail forwarding and change of

address requests.

Directly interacted with customers to deliver mail, packages and ordered

goods.

Sorted and placed mail into mailboxes and post office boxes with high levels,

of accuracy,

+ Demonstrated respect, friendliness and willingness to help wherever needed

Helped customers by carrying oversized parcels inside residences

+ Communicated customer complaints, requests and feedback to company

management for swift resolution.

Education Customer Service Skills: Customer Service Management

Montgomery County Community College - Conroe, TX, 03/2001

Diploma

New Waverly High School - New Waverly, TX, 1996

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