Mortgage loan originator

Keinda Coleman Tolbert

863-***-**** adufby@r.postjobfree.com

Poised to assist all by using knowledge and resources available to support and assist all with financial needs and beyond.

EDUCATION

Wallace Community College Dothan, AL G.E.D August 2017 Wallace Community College Dothan, AL Associates of Business Administration December 2022 NMLS: 2344708 WORK EXPERIENCE

Five Star Credit Union

December 2018-Current Member Service Specialist

• Provide premium customer service by educating and guiding consumers in building their credit and financial portfolios.

• Actively listen to the needs and concerns of the consumer to develop a productive financial strategy. • Exceed monthly goals, Troubleshoot client issues and monitored for bank discrepancies Republic Finance

August 2017-December 2017 Customer Service Rep

• Access Credit Report Files

• Attend Bankruptcy court hearings

• Open new loan accounts, perform clerical duties

TMX Title Max Companies

March 2016 – July 2017 Assistant Manager

• Supervised employees, daily cash handling

• Actively listen to needs and concerns of the consumer to develop a productive financial strategy • Marketing, invoicing, handle customers complaints and concerns Wendy’s

June 2021-March 2016 Shift Manager

• Interview potential team members, Training of team members, delegation of work duties • Monitor budgets, payroll and records, Resolve and investigate customer complaints and concerns

• Schedule team members and vender management

SKILLS

• Public Notary-Alabama, Clerical, Telecommunications, Billing and Account Collection • Relationship, leadership, and task oriented

• Excel, Adobe, DocuSign, Word… among others

References available upon request

Contact this candidate