Lori Bingham
Manager; LeStourgeon’s Seafood Company
Meadowlakes, TX 78654
aducsg@r.postjobfree.com
Authorized to work in the US for any employer
Work Experience
Bar Manager/Assistant General Manager
LeStourgeon Seafood Company - Texas
June 2020 to Present
Manage and oversee the entire restaurant operation, deliver superior guest services, ensuring guest satisfaction, plan and develop guest loyalty programs as well as maintain social media accounts, Plan new, review and update existing menus, participate and engage with local area events, respond efficiently to customer questions and complaints, help organize and supervise shifts, delegate, manage and lead staff, conduct interviews, set SOP’s for staff training and evaluations, estimate consumption, forecast requirements and maintain inventory as well as monitor ordering in all areas, implement innovative strategies to improve productivity and sales Director of Operations
Resort Properties of Angel Fire - Angel Fire, NM
May 2017 to Present
Primary Duties:
Establishes rental rate by analyzing local competitor rental rates; calculating overhead costs, taxes, and profit goals. Attracts tenants by advertising vacancies communicate to potential new home owner who and what are services are; showing units; .Contracts with tenants by negotiating leases; collecting security deposit. Accomplishes financial objectives by collecting rents; paying bills; set SOP's ; maintain and communicate housekeeping needs; Maintains property by investigating and resolving tenant complaints; enforcing rules of occupancy; inspecting vacant units and completing repairs; planning renovations; contracting with landscaping and snow removal services; Maintains building systems by contracting for maintenance services; supervising repairs. Secures property by contracting with security patrol service; installing and maintaining security devices; establishing and enforcing precautionary policies and procedures; responding to emergencies. Prepares reports by collecting, analyzing, and summarizing data and trends. Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Bartender/Server/Trainer
Rae’s R-Bar & Grill - Marble Falls, TX
August 2018 to January 2020
Deliver a consistently high level of customer service to every guest and maintain a safe environment by following TABC guidelines and ensuring that guests are not over served. Keep bar area clean and restaurant clean
Maintain an accurate cash drawer throughout the night and be able to account for any and all discrepancies in the final drawer tally
As head bartender I’m responsible for coming up with new drinks, training staff on how to make new drinks properly, and ensure the proper recipe is being followed for consistency. At Rae’s B-Bar Grill, we want to develop a relationship with every guest that comes in our doors ;this not only makes a great experience but creates repeat customers Each week I help with proper liquor order, he bringing in new liquors to keep things fresh, beer orders strange sure we don’t run out of anything over a busy weekend. I’m also responsible for letting managers know when we are out of something, low on something, or something needs to be ordered. Housekeeping Supervisor
Angel Fire Resort - Angel Fire, NM
September 2016 to May 2017
Housekeeping Supervisor Angel Fire, NM
Primary duties include but not limited to: Supervise hotel and property management housekeeping operations to ensure high level of guest service and satisfaction. Inspect every incoming arrival unit to insure cleanliness. Report and follow up on all maintenance issues with all units. Create daily schedule for employees/contractors and assign units per needed. Maintain inventory for both hotel and condos. Implement and enforce standard for all hotel rooms condos, and timeshares. Train and review. Report directly to the Housekeeping Director.
Bar Manager, Bartender, Guest Associate
R Bar & Grill - Marble Falls, TX
January 2014 to August 2016
Primary duties included but not limited to: Maintain customer satisfaction, Create bar menus, maintain cleanliness, help resolve issues as they arise, work in a faced paced, high
energy environment, help to maintain inventory daily, weekly and monthly. Manager, Event Coordinator
Uptown Theatre - Marble Falls, TX
January 2014 to November 2014
Manager, Event Coordinator Marble Falls, TX
Primary duties included but not limited to: This was a start up business through the adjoining restaurant; Helped to create concept, Booked and managed all talent, Maintained all marketing through facebook, instagram, newspaper, radio, flyers. Created
bar menu and food menu.
Private Dinning Coordinator
Del Frisco's Grille - Dallas, TX
March 2013 to December 2013
Concept Trainer
Primary duties included but not limited to: During day time manage floor and maintain proper function of
restaurant. Screen incoming calls for possible large reservations/ parties. Create a guest/ client relationship with surround businesses in the greater Uptown Dallas area. Book and secure all large
parties of $1000 or
more. Set minimums for upcoming events. As the concept trainer; all new PDR Directors were sent to my
location to be trained by myself. I was the top PDR Direction for the concept and had the smallest area to sell!
Bartender, Guest Associate
R Bar & Grill - Marble Falls, TX
March 2012 to March 2013
Basic duties included serving all guest and making drinks. Maintained guest satisfaction and handled issues as they arose. Maintained cleanliness and a safe environment. Team Leader, Bartender, Guest Associate, Trainer
Double Horn Brewery - Marble Falls, TX
May 2011 to December 2011
Event Coordinator
This was my first experience as an Event Coordinator. I had the pleasure of setting up Beer and Wine tasting dinners as well as help book and execute large parties. Education
High school or equivalent
Skills
• Excel (2 years)
• Quickbooks (2 years)
• Microsoft office (2 years)
• Customer Service (10+ years)
• Management (6 years)
• Waitress
• Busser
• Hostess
• Restaurant Server
• Barback
• Bartending
• Mixologist
• Waiter
• Catering
• Property Management
• Restaurant Management
• Guest Services
• Communication skills
• Office experience
• Microsoft Excel
• Computer skills
Certifications and Licenses
TABC
Food Handler
Assessments
Bartending — Highly Proficient
July 2019
Understanding, pouring, and mixing drink orders.
Full results: Highly Proficient
Administrative Assistant — Proficient
January 2020
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Proficient
Customer Focus & Orientation — Proficient
January 2020
Measures a candidate's ability to respond to customer situations with sensitivity. Full results: Proficient
Customer focus & orientation — Proficient
April 2022
Responding to customer situations with sensitivity Full results: Proficient
Work motivation — Proficient
January 2021
Level of motivation and discipline applied toward work Full results: Proficient
Sales skills — Highly Proficient
August 2022
Influencing and negotiating with customers
Full results: Highly Proficient
Attention to detail — Proficient
April 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Office manager — Highly Proficient
December 2022
Scheduling and budgeting
Full results: Highly Proficient
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