Customer Service Cashier Team

BREANNA STRONG

adu3n9@r.postjobfree.com 219-***-**** Whiteman Air Force Base, MO 65305

Summary

Organized and highly-motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company and personal growth.

Skills

Insurance company knowledgeable

Payment processing

Routed Patient Orders

Patient interviewing skills

Critical thinking

People skills

Friendly, positive attitude

Computer skills

Reliable & trustworthy

Microsoft Office knowledge

Experience

Patient Access Representative Greene County General Hospital - Linton, Indiana 03/2021 - 07/2022

Applied HIPAA privacy and security regulations while handling patient information.

Verified demographics and insurance information to register patients in computer system.

Organized and maintained records by updating and obtaining both personal and financial information from patients.

Obtained necessary signatures for privacy laws and consent for treatment.

Assembled registration paperwork and placed identification bands on patient.

Interviewed patients upon entrance to hospital, gathered appropriate information and entered data into electronic system.

Responded to patient concerns and inquiries professionally and efficiently.

Kept patient appointments on schedule by notifying providers of patients' arrival and reviewing service delivery compared to schedule.

Checked stock to determine inventory level and placed orders for needed supplies.

Home / Cashier Orscheln Farm - Linton, Indiana 08/2020 - 03/2022

Collected payments and provided accurate change.

Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

Processed sales transactions to prevent long customer wait times.

Trained new team members in cash register operation, stock procedures and customer services.

Helped with purchases and signed customers up for rewards program.

Preserved appearance of store by arranging and replenishing displays and merchandise racks.

Operated cash register or POS system to receive payment by cash, check and credit card.

Delivered high level of customer service to patrons using active listening and engagement skills.

Answered customer questions and provided store information.

Processed refunds for worn, damaged and broken merchandise.

Tracked company inventories, moved excess stock and arranged products to improve sales.

Cashier Team Lead Cornerstone Pizza LLC - Gary, Indiana 07/2014 - 08/2019

Assisted with training new cashiers and customer service team members to increase speed of production.

Processed payments promptly for customers to exceed productivity standards.

Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.

Trained new team members in cash register operation, stock procedures and customer services.

Prepared cash deposits and balanced store safe for opening and closing of business.

Prepared orders in a timely manner so fulfill customer satisfaction.

Education and Training

State Fair Community College Sedalia, MO Expected in 05/2024

Occupational Therapy Assisting

Collegiate Honor’s Society

Ivy Tech Community College of Indiana Indianapolis, IN 05/2022

General Studies

General Studies

Honor's in Phi Beta Kappa

[2020-2022] - Dean's List

Portage Christian School Portage, Indiana 05/2019

Diploma: General Education

[3.8] GPA

Top Ranked: [10]%

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