Shameka Fallin

Albany, GA *****

adu208@r.postjobfree.com

+1-229-***-****

Authorized to work in the US for any employer

Work Experience

Customer Service Representative

Phoebe Putney Health Hospital - Albany, GA

December 2016 to June 2019

Handling patient concerns while keeping a honest and courteous demeanor. Handling phone calls from patients and nurses in need of menu modifications i.e. changes for patients who need specific diets according to doctor orders.

Retail Sales Associate

Sears - Albany, NY

February 2005 to September 2008

I walked the sales floor meeting and greeting customers with a positive demeanor. Helping customers with their purchasing choices making recommendations to up-sell items. Setting up the merchandise floors preparing them with the seasonal merchandise specific for the season and needs of our customers. Training sales and team members alike helping and preparing them and making them knowledgeable of our products services and polices to create a dynamic sales team ready for the sales floor. Office work included Faxing or printing order forms to send out to our manufacturers Scheduling for clients and team members etc.

Education

Some College in Phlebotomy

Albany Technical College - Albany, GA

June 2020 to Present

High school diploma or GED

Skills

• Venipuncture

• Manufacturing

• Phlebotomy

• Patient Care

Certifications and Licenses

ServSafe

August 2018 to Present

Bloodborne Pathogens Training

October 2019 to October 2027

Assessments

Customer focus & orientation — Expert

April 2021

Responding to customer situations with sensitivity Full results: Expert

Warehouse associate — Proficient

April 2021

Assesses the tendencies that are important for success in warehouse roles. Full results: Proficient

Work style: Reliability — Proficient

September 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Mechanical knowledge — Completed

April 2021

Understanding and applying mechanical concepts and processes Full results: Completed

Manufacturing fit — Proficient

September 2021

Measures the traits that are important for success in manufacturing roles Full results: Proficient

Mechanical knowledge — Proficient

October 2021

Understanding and applying mechanical concepts and processes Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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