Assistant, Teacher, Advisor, Client Manager

Kelly A. Mack, M.Ed.

adtzcx@r.postjobfree.com

**** ***** *** ******, ** 15954 814-***-****

EDUCATION

Indiana University of Pennsylvania: Indiana, PA

● Master of Education in Counselor Education December 2001

● Bachelor of Arts in Criminology December 1998

WORK EXPERIENCE

Bishop Carroll Catholic High School

International Programs Director August 2021- Present

● Served as Designated School Official for F-1 international students

● Develop and implement international strategic plan

● Coordinate with academic departments to increase international enrollment

● Manage CRM software to process applications through enrollment cycle

● Built institutional partnerships with organizations and universities

● Developed relationships with educational agents worldwide to increase enrollment

● Created and presented webinars for students around the world

● Created programs to promote student success and increase student retention

● Trained colleagues on working with international students

● Supervise staff of 10 people.

● Advised F-1 international students on maintaining status

● Managed International Student Orientation budget

● Monitored and maintained information databases and student records

● Worked with international students on academic and cultural adjustment needs

● Developed programs to promote cultural awareness for the community CollegeAdvisor.com

Senior Advisor November 2021-Present (part-time)

● Advise students in grades 9-12 regarding the College admissions process

● Review and edit essay content for college applications

● Curate college lists to match student interests

● Prepare extracurricular activities list

● Consult on standardized test results

● Develop application strategy

● Facilitate mock admissions interviews

● Specializing in the international admissions process

● Conduct advising sessions via Zoom

Mack

2

Bishop Carroll Catholic High School

College and Career Readiness Coordinator August 2020- August 2021

● Developed course syllabi for courses

● Instructed college exploration course to 11th grade classes

● Instructed career exploration course to 10th and 11th grade classes

● Instructed study skills course to 9th grade classes

● Led classes online using Zoom, Schoology, and other online platforms

● Provided consistent feedback to students related to each lesson taught

● Facilitate a yearly Job Fair in spring semester for graduating senior class.

● Facilitate a yearly Mock Interview for graduating senior class.

● Maintain a data dashboard to monitor College and Career Readiness status of all high school students.

● Facilitate various postsecondary visits for high school and middle school students.

● Facilitate various manufacturing tours/visits for high school and middle school students.

● Serves as a liaison with employers and colleges.

● Recruits college and career coaches/contacts and community volunteers Bishop McCort Catholic High School

Classroom Innovations Coordinator August 2020- August 2021

● Coordinates the Blended Academy, the Online Learning Academy.

● Oversees the Academic Enrichment Tutoring Program for grades 7-12

● Provided timely and appropriate feedback to students for their assignments.

● Established contact with inactive students and monitored for course recovery

● Led classes online using Zoom, Google Classroom, and other online platforms

● Managed and tracked attendance and participation of students

● Create and maintain a management system that streamlines the distribution of all daily lessons and materials for students

● Partnered with the school’s technology director to create and maintain a management system for hardware accountability, and security and readiness, including student computer assignments

● Provided both onsite and remote technology and help desk support to students in schools

● Assisted with program readiness and general operations, such as rostering, space management, and grading support

● Supported the coordination and administration of school-based assessments Upward Bound

Online Course Instructor Summer 2020- August 2021

● Developed course syllabus

● Instructed college exploration course

● Instructed career exploration course

● Helped students learn and improve test scores through a variety of teaching methods

● Mentored students one-on-one to increase understanding of learning objectives

● Created and implemented interesting and interactive learning programs to increase student understanding of course materials.

● Wrote, administered, and corrected tests and quizzes in a timely manner.

● Offered tutoring hours to help students in need of extra attention.

● Followed student progress and mentored one-on-one Mack

3

● Led classes online using Canvas, Zoom, and other online platforms

● Managed and tracked attendance and participation of students

● Provided consistent feedback to students related to each lesson taught

● Conducted small group and individualized instruction through the use of online breakout rooms

● Assessed students learning through discussions, projects, and formal assessments

● Provided timely and appropriate feedback to students for their assignments.

● Established contact with inactive students and monitored for course recovery Saint Francis University, Loretto, PA

Coordinator, International Admissions and Student Services August 2013–April 2020

● Served as Designated School Official for F-1 international students

● Presented employment workshops on CPT on OPT for international students

● Develop and implement international strategic plan

● Coordinate with academic departments to increase international enrollment

● Manage CRM software to process applications through enrollment cycle

● Researched various CRM packages and selected best fit for department

● Built institutional partnerships with organizations and universities

● Developed relationships with educational agents worldwide to increase enrollment

● Implement strategic recruiting strategy for Latin American markets

● Coordinate Study Abroad admissions programs

● Implement Salesforce admissions client relationship management software

● Created and presented webinars for students around the world

● Represent International Student Services on university committees

● Mentor Global Buddies international student retention program

● Developed and managed website content and marketing materials

● Developed, managed, and expanded international student orientation program

● Created programs to promote student success and increase student retention

● Developed specialized programming for Intensive English Program students

● Monitored English as a Second Language students’ academic progress

● Planned events for Multicultural Week and Multicultural Festival

● Advised F-1 international students on maintaining status

● Led and trained the International Student Advising team and Designated School Officials across campus on immigration regulations and immigration procedures

● Managed International Student Orientation budget

● Monitored and maintained information databases and student records

● Worked with international students on academic and cultural adjustment needs

● Provided cultural dinners for students on holidays

● Developed programs to promote cultural awareness for the campus community

● Led educational programs in Pittsburgh, Washington, D.C., and Baltimore

● Organized college fairs on campus for international counselors

● Presented workshops for EducationUSA regarding the College Admissions Process Mack

4

Bishop McCort Catholic High School, Johnstown, PA

Director, Guidance Services August 2002–August 2013

● Acted as Designated School Official for Department of Homeland Security

● Coordinate with academic departments to increase international enrollment

● Built institutional partnerships with organizations and universities

● Provided individual and group counseling to all students

● Managed budget for program

● Prepared weekly reports for board of directors

● Built Master Schedule for over 400 students and more than 40 faculty

● Developed and implemented educational programs for school and community

● Created School Safety Plan and trained students and staff on safety drills

● Provided academic, college, and career counseling

● Directed Drama Program for eight years

● Started an underwriting sponsorship program for the arts

● Participated in grant writing

● Provided arts programming for the community

● Planned career fairs for students and community leaders RECRUITING EXPERIENCE

Various ONLINE Platforms 2013 - 2020

● Keystone Solutions

● International Student

● Masterstudies

● Hotcourses

● International Student Admission Service

ISN Expo Latin America November 2018

● Brazil: Rio de Janeiro & São Paulo

● Panama: Panama City

● Ecuador: Quito

● Colombia: Bogota

Capstone Vietnam November 2017

● Vietnam: Ho Chi Minh City, Da Nang, Hai Phong, Ha Noi ISN Expo Asia March 2017

● Malaysia: Kuala Lumpur & Penang

● Vietnam: Ho Chi Minh City

Mack

5

MEMBERSHIPS & TRAINING

EducationUSA, Participant 2019–Present

● EducationUSA NCAC, STEM Sub-Regional Forum June 2019 International Association of College Admissions Counselors, Member 2019 –Present

● Annual Conference, London, Ontario, Canada July 2019 NAFSA: Association of International Educators, Member 2013–Present

● F-1 for Beginners Training November 2013

● NAFSA Region VIII Conference, Pittsburgh, PA November 2013

● NAFSA Annual Conference, San Diego, CA May 2014

● F-1 Student Advising: Intermediate November 2015

● NAFSA Region VIII Regional Conference, Alexandria, VA November 2015

● NAFSA Annual Conference, Denver, CO May 2016

● NAFSA Non-Resident Tax Compliance Training June 2016

● NAFSA Region 8 Regional Conference, Philadelphia, PA November 2016

● NAFSA Annual Conference, Philadelphia, PA May 2018 SKILLS

● Advanced proficiency of Student and Exchange Visitor Information System (SEVIS) Database, ISSM (fsaAtlas) software, Oracle PeopleSoft, OnBase, Salesforce, Microsoft Office Suite, Zoom, Google Classroom, Schoology, Canvas, Google Suite, Canva Design, Constant Contact, Basic Web Page Design, CRM Programs- Airtable, Streak

● Advanced proficiency with social media platforms including Facebook, Twitter, Pinterest, and Instagram

Contact this candidate