Customer Service oriented Property Manager, occupancy specialist.
Resume:
Sy Basic
Self starting-Customer Service/High Occupancy Specialist
Annandale, VA 22003
adtyfq@r.postjobfree.com
OBJECTIVE: If you're looking for a hard working, no time-waste professional who knows how to deal with all types of people look no further.
Authorized to work in the US for any employer
Work Experience
Assistant General Manager
JBG SMITH - Arlington, VA
June 2021 to Present
At the helm of day-to-day operations with regards to 2 high rise towers and 2 other communities within the short drive from one another. Handle all expenses, complaints, follow ups (work orders/leases/renewals) contract negotiations solely focused on owners benefits and improvements of the daily lives of valuable residents.
Single-handedly improved occupancy from low 60% to high 90’s in under 90 days. General Property Management and Real Estate Advisor Keller Williams Realty - Alexandria, EG
April 2010 to Present
Real Estate professional exclusively serving any profile clients in their home and or investment purchase in Northern Virginia and Maryland with an unusually high closing ratio agent and creating long lasting business relationships by benefiting the client and the brokerage in the process. Multimillion producing Rookie of the Year. Last Year production of nearly $10,000,000, mostly referrals. Assistant Property Manager
Gates, Hudson and Associates - Rosslyn, VA
March 2008 to June 2008
In an In an extremely high turnover community responsible for the entire make ready units. At the same time worked hand in hand with the Property Manager to assure the highest income return for the owners while lowering delinquency. Involved in all the aspects of the day to day operation with a hands- on approach.
Assistant Property Manager
Realty Management Services - Alexandria, VA
December 2006 to March 2008
Directly involved in all of the aspects of the d Directly involved in all of the aspects of the day to day operation of 577 unit high-rise. Daily routine including management of all of the payables and receivables, approvals of all move ins in compliance with Fair-Housing State Law. Lowered delinquency from $110K to $ 25K in less than 90 days. Conducted all move out inspections, account closings, refunds and or collections in the timely manner to assure the highest possible income return for the owners. In the absence of the Property Manager and the Regional Manager maintained and supervised ongoing renovations and the entire staff.
Marketing Director
The Donaldson Group - Alexandria, VA
January 2004 to December 2006
Self motivated Marketing Director responsible for successfully leasing 300+ luxury apartments. Hired, trained and motivated leasing staff. Almost
Senior Leasing Consultant/Traveling Team
TCRS - King Farm/Mass Court Luxury Apartments - Washington, DC January 2001 to April 2004
Education
Associate in sales
University of Business and Economic studies
Skills
• Yardi
• Marketing
• Leasing
• Property Management
• Management
• Accounts Payable
• Accounting
• Filing
• Sales Experience
• Multilingual
• Customer Service
• Negotiation
• Fair Housing Regulations
• Accounts Receivable
• Market Analysis
• Office Management
• Property Leasing
• Account Management
• Market Research
• Pricing
• Salesforce
• Sales
• Yardi (3 years)
Certifications and Licenses
Real Estate License
Assessments
Written Communication — Proficient
June 2020
Measures a candidate's ability to convey written information using proper grammar rules. Full results: Proficient
Customer Focus & Orientation — Familiar
March 2019
Measures a candidate's ability to respond to customer situations with sensitivity. Full results: Familiar
Sales: Influence & Negotiation — Proficient
June 2020
Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.
Full results: Proficient
Verbal Communication — Familiar
June 2020
Speaking clearly, correctly, and concisely
Full results: Familiar
Case Management & Social Work — Familiar
July 2019
Prioritizing case tasks, gathering information, and providing services without judgment. Full results: Familiar
Customer Service Fit — Proficient
July 2020
Measures the traits that are important for high-quality customer service. Full results: Proficient
Work Style: Reliability — Highly Proficient
July 2020
Measures a candidate's tendency to be dependable and come to work. Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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