Chawnniece Mitchell

**** **** ** **

Washington, DC 20009

CELL: 703-***-****

EMAIL: adtxut@r.postjobfree.com

Objective

Seeking a role as a customer service representative for which will benefit from positive attitude, high energy with a genuine desire to assist others. Also to secure any challenging positions in a reputable organization to expand my learnings, knowledge, and skills. Education

Maya Angelou Middle-HS

Kingsman Acdemey - GED

Prospect College

Skills

• Retail sales • Time management • Customer service • Cash register • Filing • Excel

• Microsoft office • Word • Housekeeping

• Hospitality

• Organizational Skills • Typing • Cash Handling

• CCTV • Guest Services • Security • Surveillance Quick Learner • Patience•Active listening skills•empathy•friendliness

Work Experience

Ferebee-Hope Elementary School: Assistant

May 2013 – August 2014

Sprinkle INC : Dance Instructor June 2014 - January 2015 Wendy's Old Fashion Restaurant : April 2016 -January 2017 DUNKIN Donuts :

September 2017 - December

2018

Skwr Kabobline :

March 2017-April 2019

Cvs/pharmacy:

May 2019 - June 2022

Security Officer :

Command Security Corporation

January 2020 to September 2021

USNIAA Security Company

June -2022 - On Call

Golds Gym

September 2022-current

Duties

● Secure premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment and access points; permitting entry.

● Obtain help by sounding alarms

● Prevent losses and damage by reporting irregularities, informing violators of policy and procedures; restraining trespassers

● Control traffic by directing drivers

● Complete reports by recording observations, information, occurrences and surveillance activities; interviewing witnesses; obtaining signatures

● Maintain environment by monitoring and setting building and equipment controls

● Maintain organization's stability and reputation by complying with legal requirements

● Ensure operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; evaluating new equipment and techniques

● Contribute to team effort by accomplishing related results as needed

● Ensure the security, safety and well-being of all personnel, visitors and the premises

● Provide excellent customer service

● Adhere to all company service and operating standards

● Remain in compliance with local, state and federal regulations

● Respond to emergencies to provide necessary assistance to employees and customers

● Protect the company's assets relative to theft, assault, fire and other safety issues

● Follow procedures for various initiatives, including fire prevention, property patrol, traffic control and accident investigations.

● Discuss assigned duties with classroom teachers in order to coordinate instructional efforts

● Prepare lesson materials, exhibits, equipment, and demonstrations

● Present subject matter to students under the direction and guidance of teachers, using discussions, or supervised role-playing methods

● Assist children individually or in small groups in order to help reinforce learning concepts presented by teachers

● Supervise students in halls, school yards, and gymnasiums

● Conduct demonstrations to teach such skills as dancing

● Design and Decorated Shirts with Sprinkle INC

● Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems

● Talking to others to convey information effectively

● Monitoring/Assessing performance of myself, other individuals, or organizations to make improvements or take corrective action

● Meeting quality standards for services, and evaluating customer satisfaction Additional Information

Volunteer Experience

Volunteer, Collaborative Solutions For Communities 3314 14th Street NW, Washigton,DC 2018 to 2021

• Coordinated and led work parties that constructed 15 homes for low income families in need of housing.

• Conceptualized and successfully launched an initiative that collected contributions of gently used furniture and other household items to sell in the Habitat Humanity store.

• Directed preparation of Labor Day parade float to increase community awareness of organization’s presence and contributions

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