Customeer service, inbound and out calls,insurance verified,computer s
Resume:
Dolores Davila
**** ********* ** *********, ** **471
adtxtp@r.postjobfree.com
Skills
Medical Assistant
Bilingual-English/Spanish
Medical Terminology
HIPPA Laws
Customer Services Administrative
BLS Certified
CPR Certified
Answering Phones
Appointment Scheduling
Insurance Verification
Microsoft Office
Patient Care
Nursing Assistant
Call Center
Experience
Fort Bend County Social Services- Administrative Assistant
06-5/2020-01/18/2022
• Trained new employees
• Front Desk Customer Services
• Invoice Transmittals submit to auditors
• Processing invoices
• Fax, email, file, word, excel and various office duties
Toby Healthcare-Houston, TX
Bilingual Certified Nursing Assistant
11/2019-11/2019
Bathe and dress patients, as well as turn or reposition patients who are bedridden
Serve meals to patients and assist them with eating
Take patients’ vital signs and examine patients for bruises, blood in urine or other injuries/wounds
Collect information about conditions and treatment plans from caregivers, nurses and doctors
Provide and empty bedpans and clean and sanitize patient areas
Lift patients into beds, wheelchairs, exam tables and other places
Change bed sheets and restock rooms with necessary supplies
Medinurse, Inc.-Sugarland, TX
Bilingual Certified Nursing Assistant
06/2019-11/2019
Answered patient calls and determined how best to help them
Provided physical support for patients with daily activities and personal hygiene, including bathing, dressing, getting out of bed, using the toilet, walking, standing and exercising
Turned and repositioned bedridden patients
Ensured patients received appropriate diet by reviewing dietary restrictions, food allergies and preferences
Obtained wide variety of information from physicians, caregivers and nurses about patient condition, treatment plans and suggested activities
Dr. Shaw-Houston, TX
Bilingual Certified Medical Assistant
04/2017-05/2019
Roomed patients, obtained vitals and prepped patients for procedures and examinations
Assisted the physician during procedures and examinations
Checked patients in and out up front, answered phones, verified insurances and collected copayments
Maintained inventory and ordered supplies as needed
Updated and maintained all digital client records and assisted in filing of any paper documents
Cleaned and prepared examination rooms prior to patient appointments
Interactive Health Care-Houston, TX
Bilingual Certified Nursing Assistant
05/2016-04/2017
Measured and recorded food and liquid intake, urinary and fecal output and reported changes to medical or nursing staff
Recorded vital signs, including blood pressure, pulse, temperature and respiration rate as requested by staff
Examined patients to detect issues requiring medical care, including open wounds, bruises or blood in urine
Reminded patients to take medications and nutritional supplements
Noted observations of patient behavior, including complaints or physical symptoms to nurses
Assisted patients with daily activities and personal hygiene
Education
Everest Institute-Houston, TX
Medical Assistant
Nursing Assistant
Microsoft Office Computer Fundamentals
State Of Texas Notary
Excel and Microsoft Office Courses
Contact this candidate