Laurel Greenhalgh – Lindvall
P.O. Box **** Cheyenne, WY 82003
adtvm1@r.postjobfree.com,
OBJECTIVE: To obtain a dedicated position, where attention to detail is appreciated
QUALIFICATIONS & SKILLS
20 years of experience in the customer service working with a diverse group of people
4 years supervisory/management experience, 4 years as a Certified Nursing Assistant
Proven organizational skills, diligent and attention to detail
Multi phone lines, office machines, MS, MAC, internet & e-mail ability to type 40 wpm
Excellent math skills and cashiering 20 years’ experience
Dependable, efficient and enthusiastic and able to pass drug test and clean background check
EDUCATION
2011 Laramie County Community College Cheyenne, WY
ACES Computer fundamentals including Word, Excel, Keyboarding & PowerPoint
EMPLOYMENT
12/2021-Now Quilter Owner Divine Quilt & Blankets & Fur & Crafts Cheyenne, Wyoming
Answer incoming calls providing exceptional customer service and schedule appointments
File correspondences, & handle financial transactions electronically and general bookkeeping
My account on QuickBooks,
Completed sales transactions utilizing credit cards, discount coupons, and credits, verifying customer information & making bank deposits
Sewing, Cutting, Measuring, Items of fur and fabrics
Facebook, Cragslist and Gmail accounts
Cricut Maker paper goods, Fabrics,
Designs all products
12/2021 Secretary
Resurrection Auto Repair Cheyenne, Wyoming
Answer incoming calls providing exceptional customer service and schedule appointments
File correspondences, & handle financial transactions electronically and general bookkeeping
My account on QuickBooks,
Completed sales transactions utilizing credit cards, discount coupons, and credits, verifying customer information & making bank deposits
3/2017-12/2021 Secretary
Destiny Christian Academy Cheyenne, WY Answer incoming calls providing exceptional customer service and schedule appointments
File correspondences, & handle financial transactions electronically and general bookkeeping
Sending out monthly statements from QuickBooks,
Completed sales transactions utilizing credit cards, discount coupons, and credits, verifying customer information & making bank deposits
Writing monthly newsletter, birthday list, lunch menu & Bible verse.
12/2015 – 2/2017 Medical Review Clerk
Blue Cross & Blue Shield
Typed letter to Provider & Patients for medical needs, records information, and general information
Responsible for answering, screening, and transferring inbound phone calls and emails
Conducted General clerical duties, including photocopying, faxing, mailing and maintaining electronic and hard copy records
Retrieving electronic forms and handling requests for information and data
Prepare written responses to routine inquiries and modify documentation including correspondence, reports, drafts, memos, and emails
12/2014-4/2014 Receptionist H&R Block Cheyenne, WY
Answer incoming calls providing exceptional customer service and schedule appointments
File correspondences, & handle financial transactions electronically and general bookkeeping
2/13/14 – 10/14/2014 Office Administrative Mountain Regional Services Cheyenne, WY
Responsible for answering, screening and transferring inbound phone calls
General clerical duties including photocopying, fax, mailing and maintaining electronic and hard copy filing system
Retrieving documents from filing system and handling requests for information and data
Prepare written responses to routine enquiries and prepare and modify documents including correspondence, reports, drafts, memos and emails
4/2012-9/2013 Production Worker Gater Industries Cheyenne, WY Responsible for testing cable wires, reading blue prints, cutting cable wire utilizing hand tools 10/2011-4/2012 Office Clerk Adecco Staffing Cheyenne, WY Provided customer service & support over multi phone lines, directing inquiries to the correct personnel and supported office by filing, faxing, and utilizing the copy machine 5/2003-6/2010 Cashier/Cook Chadwells Dining Center and PC Maintenance Patrol Cheyenne, WY
Prepared all food items according to standard recipes and as specified on guest check Followed culinary sanitation guidelines, stocking & prepping based on occupancy business needs Completed sales transactions utilizing credit cards, discount coupons, and credits, verifying customer information