Catrina Coleman

Over ** years in Medical and Behavioral Health

Mesa, AZ

adtsi3@r.postjobfree.com

480-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Supported Employment Manager

Copa Healt/Marc Community Resources - Mesa, AZ

December 2017 to Present

• Assist in the maintenance of departmental operations to achieve compliance with applicable accreditation, contract requirements, certification requirements, agency procedures, Federal/State/Local regulations and all other licensing/regulatory agencies as directed.

• Ensure the accurate completion of administrative tasks to include, but not limited to: payroll, program development, scheduling, program documentation, and general record keeping related to the department

• As assigned complete duties related to departmental staff in the areas of: hiring, supervision evaluation, discipline and termination. Provide training and guidance to ERS Supported Employment staff. Ensure that staffs are actively following the Supported Employment Principles when working with participants.

• Provide oversight to supported employment program. Ensures good program outcomes by providing training, supervision and field mentoring for staff, monitoring outcomes, and implementing quality improvement plans.

• Coordinates Supported Employment fidelity reviews, assists with fidelity action plans based upon recommendations from fidelity report. Responsible for supported employment implementation and sustainability.

Supported Employment Coordinator

Marc Community Resources - Mesa, AZ

January 2017 to December 2017

• Process referrals for the Supported Employment Program and assign to appropriate Employment Specialist.

• Assist in monitoring Supported Employment Specialists to ensure documentation is completed in a timely manner.

• Provide training and guidance to ERS Supported Employment staff.

• Compile various reports to ensure accurate reporting to MMIC.

• Other duties as assigned.

Employment Specialist II/BHT

Marc Community Resources - Mesa, AZ

April 2016 to January 2017

• Guide candidates receiving SSI/SSDI through the employment process, assisting with all facets of job search, placement and employment in the community

• Assist candidates with overcoming psychological barriers to employment and debunking myths about disability and benefits

• Work collaboratively with case management staff to provide updates on progress and potential setbacks to progress

• Develop knowledge base and contacts in community to assist with providing needed resources to recipient

Clinical Support Representative/BHT

Health Scouts/NurseWise/Cenpatico - Tempe, AZ

August 2015 to April 2016

• Answer incoming telephone calls into the Crisis Line and triage behavioral health members needs

• Documented all calls and actions using standard computer and software applications

• Staffed acute cases with designated shift lead

• Scheduled and made follow up calls to provide care facilitation

• Worked with external agency personnel to meet callers' needs

• Collaborated with DCS Rapid Response in coordinating placement of children removed from their home

• Scheduled transportation for members to ER and or Urgent care and problem solved issues with pickups with Discount Cab's Dispatch

• Resolved conflicts with members and the Pharmacy when there were issues filling Prescriptions utilizing the services of US Scripts

• Assisted with Urgent Enrollments to Mental Health Facilities for members being assisted by the Mobile Dispatch Teams

• Worked closely with AZ DOC with getting inmates set up for Community Reintegration upon release Integrated Case Manager/BHT

Community Bridges - Mesa, AZ

April 2015 to August 2015

• Reviewed treatment plans and staffed cases with members of the Integrated Care Team

• Attended court hearings and CFT Meetings

• Developed and conducted recovery orientated group sessions that supported healthy living

• Encouraged recipients to advocate for the services that they want/need Health & Wellness Coach

Southwest Network - Mesa, AZ

September 2013 to April 2015

• Provided 1:1 with members to reduce or eliminate high-risk behaviors

• Facilitated cooking classes to teach members how to incorporate and cook healthy foods

• Coordinated with the clinical team to ensure optimal care for members as it relates to their health

• Assisted members in learning how to shop for healthy foods Massage Therapist/Owner

Cat's Oasis - Mesa, AZ

June 2008 to April 2015

• Maintained knowledge of all new massage techniques.

• Analyzed client medical conditions before deciding on appropriate massage.

• Maintained accurate patient records.

• Generated new clientele by utilizing social media and online advertising. Education

Associate of Arts & Science in Arts & Science

Normandale Community College - Bloomington, MN

September 1994 to June 1996

Skills

• HR Sourcing

• Talent Acquisition

• Behavioral Health

• Talent Management

• Conflict Management

• Program Development

• Computer Networking

Assessments

Recruiting — Familiar

June 2021

Managing the candidate sourcing and selection process Full results: Familiar

Advanced attention to detail — Completed

June 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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