Call Center Customer Service

Kimberly Baxley

Canton, Texas adts1f@r.postjobfree.com 903-***-****

Call Center Sales Agent

Momentum Solar - Texas Remote

Call Center Sales Agent with excellent communication skills. Expertise in cold calling and customer service. Received numerous awards from management for obtaining the highest numbers of customer responding to sales calls. Using a professional manner and working remotely, quickly establish rapport with clients.

Skills

Organization Skills

Attention To Detail

Punctual

Team Player

Problem Solver

Time Management

Self-Motivated

Goal Oriented

Appointments Setter

Experience

Winning Strategies 2001-2003 and 2011-2020

Telephone Agent /Customer Service

Responsibilities included outbound telemarketing, Cold Calling, to the target age group, inviting them to attend an Estate Planning Workshop in their area.

Cold called prospective clients to explain the importance of estate planning and persuaded the client to attend a 3-hour workshop.

Listened to clients, effectively overcoming and handling objections.

Followed a specific script and used appropriate communication skills to present the workshop information to the client.

Education

H. Grady Spruce High School

High School Diploma

Awards

Marketer of the Month - Given to the agent that had the most clients attend a meeting. Award was earned working part-time, competing against approximately 60 full-time employees.

Marketer of the Year - Working Part-Time

2018 10th Place Most Attendees

2017 3rd Place Most Attendees

2016 1st Place Most Attendees (Top Performer for The Year)

2014 3rd Place Most Attendees

2002 1st Place Most Attendees (Top Performer for The Year)

2001 1st Place Most Attendees (Top Performer for The Year)

Employee of the Month - Received numerous times by demonstrating excellent work ethic, team playing, positive attitude, helpfulness and attendance.

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