Amber Behrendt

Clinton, IL *****

adtm97@r.postjobfree.com

+1-815-***-****

Work Experience

Machine Operator

International Paper - Aurora, IL

March 2021 to Present

Machine operator completing orders, changing print plates, ink, making measurement, adjust the rollers and etc

General Manager of Food Service A&W

Restaurants - North Aurora, IL

April 2016 to June 2021

• Motivated staff to perform at peak efficiency and quality.

• Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.

• Oversaw food preparation and monitored safety protocols.

• Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.

• Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining

• Verified prepared food met standards for quality and quantity before serving to customers.

• Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.

• Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.

• Helped general management develop prices based on inventory costs and portion sizes.

• Responsible for achieving sales and profit goals

• Provided guidance to staff members on new procedures and policies

• Fielded telephone calls and complaints from clients

• Coordinated maintenance of the facility

Machine Operator Assembler

UFP - Clinton, IA

January 2013 to April 2016

• Updated daily production logs and informed management of production incidents or non-conformance issues.

• Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.

• Followed tooling instructions and product specifications to determine and implement operational sequences.

• Maintained equipment performance by lubricating and cleaning components.

• Manually set up machinery, lathes and grinders.

• Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.

• Read and interpreted blueprints and schematics for production runs.

• Ran heavy duty lathes, boring machines, mills, planers and grinders to craft products.

• Kept detailed production records and identified hold-ups.

• Set up and operated various machine tools and jigs to produce precision parts. Sales Associate

Pilot Flying J - Walcott, IA

March 2010 to July 2015

Education

High School Diploma

Rock Falls High School - Rock Falls, IL

June 2004

Skills

• Flexible and Adaptable

• Flexible & Adaptable

• Collaboration

• Conflict Resolution

• Customer Service

• Self-Motivated

• Self-motivated professional

• Microsoft Office

• Active Listening

• Good listening skills

• Decision Making

• Responsible

• Data Entry

• Food Production

• Assembly

• Labor Cost Analysis

• Mechanic Experience

• Cleaning Experience

• Basic math

• Microsoft Word

• Communication skills

• Typing

• Call center

• Sales

• Telemarketing

• Upselling

• CNC

• Troubleshooting

• Mechanical Knowledge

• Manufacturing

• Machining

Certifications and Licenses

Food Handler Certification

Assessments

General manager (hospitality) — Familiar

June 2022

Solving group scheduling problems and reading and interpreting P&L statements Full results: Familiar

Supervisory skills: Motivating & assessing employees — Proficient June 2022

Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient

Food safety — Proficient

June 2022

Knowledge of proper food and equipment handling safety measures Full results: Proficient

Restaurant manager — Proficient

June 2022

Managing restaurant staff and meeting customer expectations Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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