Ana Carolina Chlimoun

Leesburg, VA

703-***-****

adtjzd@r.postjobfree.com

SUMMARY

Loyal, proactive, results driven professional with 15+ years of diverse and transferrable experience. I’m seeking a position that will utilize my broad knowledge in the areas of administration, operations, management and customer service in fast paced, high volume establishments. My strong organizational skills coupled with my keen ability to juggle numerous activities simultaneously would make me a valuable addition to your team.

PROFESSIONAL EXPERIENCE

The Cheesecake Factory – Tyson’s Corner, VA 10/12 to 05/22

Acting General Manager / Assistant General Manager

Orchestrated and directed the daily operation of this $10M+ high volume, “from scratch” restaurant

Acting GM for transitory period while new GM was relocated to VA prior to my departure

Provided structure to ensure that management (10) and staff members (200) were focused on exceeding guidelines related to food quality, superior customer service, facility cleanliness, maintenance practices and service procedures

Developed & trained management and staff, creating an environment where they thrived and received promotions/transfers

Achieved and exceeded financial goals by controlling food & labor costs to maximize efficiencies and profitability

Reviewed and monitored P&L’s, troubleshooting areas of concern; developed solutions to identify issues and opportunities

Managed and monitored forecasts, payroll, weekly inventories, scheduling, purchasing and equipment maintenance

Responsible for all aspects of human resources from hiring and counseling, to terminations

AREAS OF EXPERTISE

Fluent in English, Portuguese, Spanish and Italian

Budgets & Financials

Performance Management

Equipment Maintenance

Forecasts/Strategic Planning

Operational Planning

Scheduling & Coordination

P & L Management

Apportion & Cost Controls

Respected Leadership

Revenue Growth

Action Plans

Mentoring / Motivating

Business Development

Human Resource Procedures

Excellent Time Management

Inventory / Controls

Staff Training & Development

Customer Service Focused

Project Management

Recruitment & Team Building

Strong Communication Skills

Vendor Sourcing/Mgmt.

Disciplinary Action Practices

Coaching & Counseling

Food Safety / Sanitation

Quality Assurance

Creative Problem Resolution

TECHNICAL PROFICIENCIES

MS Word

Excel

PowerPoint

JD Edwards

AS400

Lotus Notes

Hot Schedules

MICROS 3700

Proforma

Service Channel

CrunchTime / Net-Chef

UltiPro

Windows

Mac OS

ERP Financial

MicroStrategy Analytics BI

Google Chrome

Adobe Acrobat

EDUCATION:

Northern Virginia Community College – Annandale, VA 2008

Administrative Business Management Certification

FMU Faculdades Metropolitanas Unidas – São Paulo, Brazil 2007

Bachelor of Languages and Communications

FMU Faculdades Metropolitanas Unidas – São Paulo, Brazil 2003

Associate of Arts and Science

VOLUNTEERISM

Salvation Army – Thanksgiving Outreach 2012 to 2019

Annual volunteer for set up and serving dinner

Contact this candidate