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Customer Service Accountant

Location:
Blacklick, OH
Posted:
November 16, 2022

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Resume:

* ** *

***** ******* ****

New Albany, OH *****

(C) 614-***-****

Email: adtj89@r.postjobfree.com

Carrie L. Stewart

I am an accomplished accounting professional with an MBA offering 24 years of accounting experience (13 yrs. in Credit Unions and 11 yrs. in Banking) focused on management (21 years in management with 11 years of executive management), accounting/finance, project management and risk / control. I am confident that my several years in management, strong communication / writing / software skills along with my ability to be a self-starter, quick learner, team player, well organized, detail oriented, and knack to easily develop networking relationships and drive for process improvements will be a benefit to any company.

EDUCATION: Master Business Administration /Concentration Human Resources Keller Graduate School of Management (DeVry University) - Columbus, Ohio Graduation: June 2004

Bachelor of Accounting

DeVry University - Columbus, Ohio

Graduation: June 1998

PROFESSIONAL EXPERIENCE:

State Highway Patrol Federal Credit Union, Columbus, OH Controller April 2017 to Present

• Preparing end of month financials.

• Preparing the Quarterly 5300 Call Report/Report of Officials to the National Credit Union Administration.

• Preparing the FR2910a to the Federal Reserve Bank.

• Preparing borrowing base reporting to the Federal Home Loan Bank.

• Reconciling/Posting to General Ledger accounts.

• Preparing / Presenting Financial Board Packet for the Board of Directors.

• Detecting and researching problems associated with member and company accounts.

• Assisting outside auditors / examiners with needed information and reports.

• Monitoring daily cash position for maximizing investments and minimizing charges.

• Developing and monitoring of complete financial record security and loss prevention.

• Preparing daily, monthly, quarterly, and annual adjustments as required including accruals, fixed assets, prepaid, and expense items for month-end or quarter-end closings.

• Reporting and oversight of Asset Liability Management to Asset Liability Committee Oversight committee.

• Implementing new products / services and process improvements utilizing project management skills.

• Preparing Vendor Due Diligence as mandated by the examiners.

• Overseeing payroll and other staff benefit programs and HR functions.

• Assisting CEO as backup for various functions performed, as needed. JPMorgan Chase, Columbus, OH

Asset Management – Resolution & Recovery (Dodd-Frank Act), Vice President May 2016 to April 2017

• Governing the completion of AM’s living will combined with JPMC’s plan submitted annually to the Regulators (Federal Deposit Insurance Corporation (“FDIC”) and Federal Reserve Bank (“FRB”)).

• Coordinating and project management oversight for the completion of qualitative and quantitative assessments of the business’s Capital, Liquidity, Governance Mechanism, Operational Capabilities, Legal Entity Rationalization, and Responsiveness elements required in a divestiture scenario.

• Performing quality assurance and quality control checks (forensic accounting) against the data provided. Asset Management – Sarbanes-Oxley, Vice President April 2013 to May 2016

• Managing the U.S. Securities and Exchange Commission 10Q / K Sarbanes-Oxley Act program for the global Asset Management business.

• Assessing both the design and operating effectiveness of selected internal controls related to significant financial accounts and relevant assertions, in the contest of material misstatement risks.

• Understanding the flow of transactions, including Information Technology aspects, in sufficient detail to identify points at which a misstatement could arise.

• Evaluating company-level (entity-level) controls, which correspond to the components of the Committee of Sponsoring Organizations of the Treadway Commission (COSO) framework.

• Performing semi-annual risk assessment.

• Evaluating control design to prevent or detect fraud, including management overrides of controls.

• Evaluating controls over the period-end financial reporting process.

• Scaling the assessment based on the size and complexity of the company.

• Relying on management’s work-based factors such as competency, objectivity, and risk.

• Concluding on the adequacy of internal controls over financial reporting.

• Working with various levels of Senior Management.

• Preparing professional memos and power point presentations.

• Working with internal and external auditors.

Corporate Finance – General Ledger Reconciliation & Substantiation Control, Senior Accounting Associate April 2011 to April 2013

• Monitoring risk metrics for Balance Sheet accounts using 8 different ledgers, across 5 regions, and for 12 lines of businesses for 700,000+ records & trillions of dollars.

• Summarizing and reporting general ledger reconciliation tool risk metrics to senior level management.

• Collaborating with various regions, roles, and management levels to solution and improve risks. 2 of 3

Carrie L. Stewart

• Enhancing reconciliation-reporting tool via system enhancement releases which include project experience. This includes business approvals, functional requirement documentation, tech meetings, test script writing, and testing and system enhancement release production.

• Offering internal client customer service.

• Performing various analyses to determine process improvements and cost saves. Corporate Accounting Global Technology Infrastructure (GTI), Senior Accounting Associate January 2009 to April 2011

• Preparing monthly accruals in the millions.

• Tracking large sums of money for vendor prepaid incentives.

• Setting up prepaid items in the millions.

• Reviewing and setting up large dollar asset purchases.

• Forecasting monthly P&L.

• Tracking vendor payments.

• Reconciling Balance sheet.

• Reviewing variances in the P&L.

• Establishing relationships with outside vendors.

• Working with Finance team on budget forecasts.

• Working with Sourcing and Business on large deals with vendors.

• Analyzing and combining balance sheets because of a buyout of two large banks.

• Tracking of Reserves.

• Monitoring direct and merger related expenses.

• Improving processes.

• Capital Lease exposure.

Asset Management, Private Client Services Accounting Manager July 2006 to January 2009

• Preparing end of month P&L financials.

• Preparing and presenting P&L estimate on last business day of the month to Finance management.

• Managing and reviewing the entries to the General Ledger.

• Reviewing and responsible for 94+ monthly and weekly reconciliations.

• Directly managing two staff accountants and indirectly managing a senior accountant in the performance of their daily responsibilities including expense analysis, month-end closing and brokerage functions.

• Processing incoming and outgoing wire transfers in the millions using JPMorgan Access.

• Responsive in researching problems associated with questions from Regional CFO’s.

• Reporting any risks or loss prevention items to the risk group.

• Preparing and overseeing daily, monthly, quarterly and annual adjustments as required including accruals, prepaid, and expense items for month-end or quarter-end closings.

• Assisting in compliance matters and monitoring of internal controls and record retention policies and procedures.

• Serving as backup to the PWM Accounting Controller (VP).

• Networking with other Lines of Businesses in order to gather information.

• Transitioning lead for Brokerage responsibilities associated with merger of Bank One Securities Corporation to JP Morgan Securities, Inc. previously performed by the Chase Investment Services Corporation accounting team.

• Managing projects such as: Brokerage functions from Retail IT to PWM IT, RCP to GLRS conversion, UCOA non-strategic account opening/closing/remapping for 100+ accounts, and COA database conversion to SDM.

• Performing PWM brokerage functions such as posting of daily commissions/concessions and expenses associated with daily trade settlements, reconciliation of firm accounts, etc... Columbus Metro Federal Credit Union, Columbus, OH

CFO June 2004 to July 2006

• Preparing end of month financials.

• Preparing the 5300 Call Report/Report of Officials to the National Credit Union Administration.

• Preparing Excess Share Insurance reports.

• Reconciling/Posting to General Ledger accounts.

• Preparing Board Packet for the Board of Directors.

• Managing the ATM coordinator, ACH coordinator, Accountant, and the Manager of the Electronic Services.

• Processing incoming and outgoing wire transfers in the millions using the Federal Reserve and Western Union.

• Detecting and researching problems associated with member and company accounts.

• Assisting outside auditors with needed information and reports.

• Monitoring daily cash position for maximizing investments and minimizing charges.

• Developing and monitoring of complete financial record security and loss prevention.

• Preparing daily, monthly, quarterly and annual adjustments as required including accruals, prepaid, and expense items for month-end or quarter-end closings.

• Assisting in compliance matters and monitors internal controls and record retention policies and procedures.

• Performing Cost Benefit Analysis.

• Booking/Balancing prepaid and fixed assets.

• Human Resource coordinator for all new and existing employee benefits.

• Backup to the Electronic Service manager, ATM coordinator, ACH coordinator, Accountant, and the Manager of IT.

• Performing morning and afternoon routines of Data Processing postings for IT Manager.

• Approving/denying members banking privileges, customer service, and resolving complaints.

• Backup to the Operations Manager.

• Performing opening/closing functions.

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Carrie L. Stewart

• Preparing and submitting merged financials to the National Credit Union Administration for a merger of a smaller credit union. Was on the planning and implementing team.

Education First Credit Union Inc., Columbus, OH

Senior Accountant & Manager July 1998 to June 2004

• Responsible for posting/balancing of ACH, share drafts, corporate drafts and cashier checks.

• Preparing end of month financials, statistical reports, and other end of month reports to the State Division of Financial Institutions, and the National Credit Union Administration (5300 Call Report).

• Processing incoming and outgoing wire transfers in the millions.

• Detecting and researching problems associated with member and company accounts.

• Reconciling/posting of General Ledger accounts, corporate account, STAR (ATM), and Visa accounts.

• Processing of ATM, Visa, and Debit card applications, disputes and fraud.

• Processing and balancing of company payroll in ADP and other Human Resource duties.

• Processing dormant accounts to the Ohio Division of Unclaimed Funds.

• Assisting outside auditors with needed information and reports.

• Processing member child support for surrounding counties.

• Monitoring daily cash position and reports to CFO and CEO for maximizing investments and minimizing charges.

• Developing and monitoring of complete financial record security and loss prevention.

• Preparing daily, monthly, quarterly and annual adjustments as required including accrued, prepaid, and expense items for month-end or quarter-end closings.

• Ensuring/Coordinating maintenance of quality and progress of work to ensure proper procedures are followed.

• Assisting in compliance matters and monitors internal controls and record retention policies and procedures.

• Performing Cost Benefit Analysis.

• Processing of accounts payable and setup of company depreciations.

• Assisting CFO in special management projects related to growth and expansion.

• Balancing monthly company Fixed Assets, Building, and Prepaid accounts.

• Supervising the Staff Accountant and Accounting Clerk; Training support for the Accountant. REFERENCES:

• Becky Landis, Former CEO at State Highway Patrol Federal Credit Union – adtj89@r.postjobfree.com or 419-***-****

• Ash Sethi, Former Manager at JPMC – adtj89@r.postjobfree.com or 917-***-****

• Jennifer Clark, Executive Director / Former Manager at JPMC – adtj89@r.postjobfree.com or 614-***-****

• Paul Mercer, President of Ohio Credit Union League – adtj89@r.postjobfree.com or 614-***-****

• Miki Hartman, Peer at Education First Credit Union – adtj89@r.postjobfree.com or 614-***-****

• Paul Hixon, Peer at Corporate One Federal Credit Union – adtj89@r.postjobfree.com or 614-***-****



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