Center Associate Sales
Resume:
Brittney Winkler
Sales Associate - D.T.L.R
Washington, DC 20019
adtf0r@r.postjobfree.com
Authorized to work in the US for any employer
Work Experience
Assistant Manager
Shoe city - Washington, DC
September 2019 to January 2021
• Greet customers with enthusiasm and energy
• Provide excellent customer service
• Extend customer cutting-edge solutions in a friendly, confident and knowledgeable manner
• Serve and sell to customers
• Execute non-negotiable standards of store operations including stocking, cleaning, merchandising, etc.
• Perform other duties as assigned
Sales Associate
D.T.L.R - Washington, DC
November 2013 to March 2018
• Greet customers with enthusiasm and energy
• Provide excellent customer service
• Extend customer cutting-edge solutions in a friendly, confident and knowledgeable manner
• Serve and sell to customers
• Execute non-negotiable standards of store operations including stocking, cleaning, merchandising, etc.
• Perform other duties as assigned
Randstad Contractor
K12 Inc - Herndon, VA
April 2014 to July 2014
Enrollment Consultant/Call Center Associate
• Maintained a quality assurance score of 85% or better
• Responsible for speaking to prospects, informing them of available options, consulting with them on the best option for their child
• Received inbound calls and make outbound call using softphone, adaptor for Salesforce
• Helped families with the enrollment process
• Effectively counseled client base through leads, referrals, and inquires
• Responsible for qualifying individual educational needs
• Used Excel and Salesforce to report trends, market responses, and overall activity in timely and effective manner
• Provided other tasks as needed
Sales Associate/Keyholder
Radio Shack - Washington, DC
March 2010 to November 2012
• Greeted customers with enthusiasm and energy
• Served and sold to customers
• Offered customers cutting-edge solutions in a friendly, confident and knowledgeable manner
• Executed non-negotiable standards of store operations including stocking, cleaning, merchandising, etc.
• Provided other duties as needed
Education
High school
Associate's degree
Skills
• Supervising experience
• English
• Customer service
• Retail management
• Management
• Assistant Manager Experience
• Leadership
• Performance management
• Retail sales
• Driving
• Paratransit
• Recruiting
• Human Resources
• Employee Orientation
• Store Management Experience
• Merchandising
• Human Resources Management
• Salesforce
• Interviewing
• Computer Science
Additional Information
Microsoft Word * Microsoft Excel * Microsoft PowerPoint * Leadership and Motivational Skills * Problem Solving * Communication * Interpersonal Skills* Deviant Behavior Course * Communication Course * Computer Science Course
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