Customer Service Rep

Shekinah L. Deckard **** S Jackson Palestine, TX *5801 903-***-**** adt9yv@r.postjobfree.com

OBJECTIVE:

To obtain a position in an office setting that allows me to utilize my expert computer and customer service skills.

Related Qualifications

Provided customer service for a busy hospital setting

Transferring business calls

Skilled in using all office equipment including fax, copier, and 10 key calculator

Education

Necole’s Learning Academy East Texas CCMA Certification January 2022-completed

Experience

HHSC July 2022-Present

Customer Service Rep.

Assist customer with filling out snap benefits

Next Care Urgent Care Clinic May 2022-June 2022

Check patients in

Vital signs

Results Company April 2019- April 2022 Customer Service/Sales Floor Rep

Greeting and Assisting customers as they call in to check on their order for dollar tree direct

Maintaining a clean environment while I work

ResCare January 2012-April 2022

Personal Care

Assist clients with their meal prep and cleaning their house so they will be able to live in community

Care Jobs

Unit Secretary;

Responsible for transferring patients calls

Assisted patients in determining nature of problems

July 2009-December 2011

Jermetrice Alford, CTRS

Therapeutic Assistant;

Planned and Implementing leisure programs for disabled teenagers

Processed paper work

July 2008-May 2009

Palestine Clinic;

Receptionist

Operated telephone system

Scheduling Appointments, Insurance Verification, Etc.

Front office and Back office experience

July 2005-July 2008

Reference Available Upon Request

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