Service Tech Customer

Senior Service Specialist

OBJECTIVE

Seeking a position with a company to use my abilities as a technician oriented trainer, and to apply my knowledge and experience to customer service development and technician training. To be able to aid individuals who have difficulties understanding proper repair procedures and troubleshooting procedures related to equipment. The areas I especially enjoy are warranty diagnostics, complaint investigation and settlement, and training development.

TARGET JOB

Desired Job Type:

Employee

Desired Status:

full-time, part-time

Desired Salary:

55,000.00 USD Per Year,

Site Location:

Columbus Ohio now, Later No Preference

Description of my perfect job:

To be able to put to use my 40+ years of experience and training by helping to develop productive repair practices and to solve problems in the fastest most accurate way possible.

Date of Availability:

Negotiable

TARGET COMPANY

Company Size:

No Preference

Category:

Manufacturing, Distribution, Service, Repair

Description of my ideal company:

A company that has a dedication to customer development, and to building a high quality service organization. Then to take this dedication to its full potential by helping the customers and technicians with the best support possible.

TARGET LOCATIONS

Relocate:

No, maybe later

WORK STATUS

US Citizen

EXPERIENCE

7/2021 - present

Mobile Mikes Auto Electrical Services

Columbus, OH

Technician

Automotive Equipment Repair and Engine and Transmmission installs

3/2003 – 11/2020 Gardner Inc Columbus OH

Territory Manager, EFI Trainer, Education Director,

Diesel / Customization Shop Manager, OEM Sales, Tech Service

9/1983 – 3 /2003

Quality Services

Louisa KY

Owner

Sales, Technician, Trainer of new technicians, Customer Service, Complaint Investigation/Settlement, Work scheduling

8/1978 - 8/1983

Simpson Auto Parts

Louisa, Ky

Technician

Sales, Ordering, Stocking, Outdoor Power Equipment Repair

AFFILIATIONS

3/1994 - Present

Kentucky Forest Industries Association

member

SKILLS

Skill Name

Skill Level

Last Used

Experience

Computer User

Intermediate

Currently used

35 years

Microsoft Office

Intermediate

Currently used

26 years

Kohler Expert Service Tech

Expert

Currently used

29 years

Propane Fueled Engine Service

Expert

Currently used

25 years

Public Speaking Instructor

Expert

Currently used

35 years

Kentucky Master Logger

Intermediate

Occasionally

28 years

Stihl Power Tool Service

Expert

Occasionally

37 years

Honda engine Service

Intermediate

Occasionally

29 years

B&S Master Service Technician,

Expert

Occasionally

29 years

Contact this candidate