Security Officer Verification Specialist

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Ayanna Hunter

adt5v6@r.postjobfree.com H: 202-***-**** 2315 Good Hope Court Apt # 202, SE Washington, DC 20020

Summary

Objective: To find a position where I can prove my hard working ability and contribute to the leadership and growth of the organization while gradually increasing my responsibilities in a Manager role

Summary of Qualification:

Detail-oriented Supervisor who aims towards providing a service that can ensure the client's safety. Applying enervative skills. Proving to work vigilantly under pressure. Equipped with excellent memory and awareness skills, of surrounding people, events and facilities. Skilled in resolving issues that create a hostile environment, providing crisis intervention effectively. Exercise sound judgment during crisis and emergency situations with putting no person, government building or officers at risk.

Skills

●Natural leader

●MS Office

●CCTV surveillance

●First aid and CPR certified

●Observant

●Report writing

●Interior and exterior patrol

●Angus System

●Multi phone line system

Experience

Admiral Security Services Washington, DC

Site Supervisor

Security Officer

04/2017 - Current

●Assure site employees are properly trained.

●Manage the payroll process.

●Submit weekly visit reports.

●Observe and report activities and incidents at an assigned client site, providing security and safety of client property and personnel.

●Preserve order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises.

●Control access to client site or facility through the admittance process.

●Patrol assigned site on foot, checks for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exit, mechanical problems, inspect protection devices and fire control equipment..

●Protect evidence or scene of incident in the event of accidents, emergencies, or security investigations.

●Respond to incidents of fire, medical emergency, bomb threats, flooding, water leaks, elevator entrapments, hazardous material, inclement weather, and other incidents.

●Monitor CCTV cameras and emails, Panic Alarms, Fire a Trouble panel and knowledge of Post Orders, Emergency Response Guide.

●Inspects Elevator Cabs.

●Prepare logs and reports as required.

●Assure proper usage of equipment, building keys, cell phones, and key fobs.

●Excellent presentation skills

Watkins Security Agency, Inc. Washington, DC

Lead Security Officer

07/2013 - 01/2017

●Detailed in responsiveness when conducting a patrol.

●Accessible and on time.

●Always adjusting to the changing needs of our clients at a moment's notice.

●Customer-driven.

●Constant communications with the client, the management, and the officer on site ensure optimal service to our clients.

●Provided Quality Assurance Service of mandates that the professional Quality Assurance Manager conducts.

●Random inspections of all posts and sites.

●Keep written logs of every patrol and post.

●Written reports of any incidents.

United States Government--prairie Five Community Action Council Largo, MD

Federal Exchange Programmer

06/2013 - 07/2016

●Responsible for answering phone inquiries and monitoring the EIDM, email folder in the Federal Exchange Program Systems mailbox using Microsoft Outlook 2010.

●Monitor the CMS FEPS mailbox for incoming messages related to the EIDM system and/or CMS Portal.

●Properly authenticate the requestor by verifying username and email address.

●Analyze what kind of issue the Agent/Broker or Consumer has to better assist with escalating the requestor's issue appropriately.

●Properly create remedy tickets and gather intake information for Quality Assessments.

●Assist Agent/Broker with password reset and/or unlocking their account on the CMS Portal.

Howard University Hospital Washington, DC

Patient Service Rep. II/Eligibility Verification Specialist/Surgical Medical Records Clerk

04/2003 - 02/2013

●Review medical records for completeness, assemble records into standard order, file records in designated areas according to the applicable alphabetic and numeric filing system.

●Compile statistical data, such as admissions, discharges, deaths, births, and types of treatment given.

●Prepare charts and bills.

●Knowledgeable health insurance medical terminology CPT-Codes and ICD-9 Codes.

●Responsible for coordinating patients' surgical procedures between hospital facilities and operating rooms.

●Provides material management reports which include perioperative reports, X-Rays, MRIs' and all management reports that are required at the time of surgery.

Education and Training

Frank W. Ballou Senior High School

High School Diploma

1996

WestWood College

Health and Science

Additional Information

●Awards & Accomplishments, Admiral Security Services Performance Award- March /2018 Outstanding Customer Services Outstanding Team Player Performance Award - Jan/2009 Performance Award - Sept/2011

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