Kimberly McClain

**** ***** ** ********* ******* 36033 - - 334-***-****(C) – adt500@r.postjobfree.com

Professional Profile

Diligent and personable representative seeking a position where my communication and problem-solving skills can help serve customers. Capable of handling multiple tasks in a fast-paced environment. Able to keep customers happy and smiling while resolving their issues in the shortest time possible.

Key Skills

A reliable, dependable and experienced operation individual who has seventeen years of management professional training in the following skills.

●Talent Management

●Business Management

●Project Manager

●Administrative Specialist

●Customer Services: Routing Orders, Service Coordination, Service Planning

●Dispatcher

●Detail Oriented/Strong Problem Solving Skills, Excellent Interpersonal and Communication Skills

●Microsoft Office

●Class A, B Vehicles

Career Accomplishments

Management/ Recruitment

●Successfully recruited top-talent

●Trained new semi-drivers

●Implemented best business practices

Owner Operator

●Co-Own and Operator multiple trucking companies

●Manage ERP system

Professional Experience

Landair Transportation March 2019 to Present

●Maintain positive bridge and active communication between management dispatch and client

●~100% safely delivered productive to various locations with ~ 90% deadline target rate

●Actively communicated to the driver and dispatch community all traffic delays potentially impacting deadlines

●Managed a multi-line phone system routing communication, dispatch of incoming/outgoing freight

●Analyzes information, prioritizes calls for assistance and immediately takes necessary actions

●Mentors and trains new dispatchers on how to operate the computer system

JA Logistics November 2019 to Present

●Local delivery of drainage containers to various automotive manufacturers. Practice all guidelines and procedures under Port Authorities.

●Transported overseas containers, end-dump trailers. Delivered metal bundles to various Steel manufacturers

●Manage and maintain all documents, electronic log device, and inspections

●Deliver shipments on time with ~95% customer satisfaction ratings

Wiley Sanders Trucking August 2017 to August 2018

●Cross country freight delivery of various material, hazmat, paper plastic, lead, liquids and solid. 48 states 53-foot van trailers

●Follow all DOT Rules and Regulations, Maintained ELDs and inspections

●Actively serve as a liaison between Wiley’s company and various clients

Venture Express November 2013 to August 2017

●Freight delivery of automotive parts, frames and glass to various manufactures and warehouses throughout Alabama and Georgia

●Time sensitive deliveries, requiring communications to all departments. Preformed all inspections, drop and hook 53 ft trailers

3 J Trucking LLC March 1994 to November 2010

●Strategically develop and implement recruiting plans for organization

●Collaborate with management team to attract, identify and place qualified candidates for established roles critical to operational success

●Pioneered recruitment program and coordinate employment screenings

●Performing basic vehicle maintenance tasks, such as adding oil, fuel, or radiator fluid or performing minor repairs

●Checking conditions of the trailer after contents have been unloaded to ensure that there has been no damage

●Checking all load-related documentation to ensure that it is complete and accurate

●Checking vehicles to ensure that mechanical, safety and emergency equipment is in good working order

●Maintaining logs of working hours, of vehicle service or repair status, following applicable state and federal regulations

●Examining shipment contents and compare with records such as manifests, invoices, or orders to verify accuracy

●Computing amounts, such as space available, shipping, storage, or demurrage charges

Harris Trucking June 2011 to February 2014

●Interviewed prospective employees, coordinate employment screenings

●Trained Owner and operators on trucking industry

●Responsible for company logistics by managing inventory, storage, and transportation

●Ensured logistics coordination through the safe and timely pick-up of delivery of shipments

●Assisted with logistics management by handling order shipment and answering customer queries

Education and Training

●Lurleen B. Wallace Community College - Associates Business

Certification

●Tri State Drivers Training - D.O.T. Laws and regulations. Pre-trip Inspections, safe driving

●Fort Hayes Career Center - Administration Specialist

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