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Store Assistant Customer Service

Location:
Gaithersburg, MD
Posted:
December 18, 2022

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Resume:

Nefertari Badley

Silver Spring, MD; 301-***-****; adt4nx@r.postjobfree.com

Skills and Qualifications:

Customer Service

MS Office

Business

Management

Detail Oriented

Work Ethic

Fast Learner

Time Management

Organizational Skills

Mathematical Skills

Communication Skills

Administrative Skills

Work Experience:

Stylist

Lou Hair Place, Beltsville, MD 2016 – 2020

DAO Salon, Beltsville, MD 2014 – 2016

Personal Image, Silver Spring, MD 2012 – 2014

Big G’s, Silver Spring, MD 2004 2012

Promoted from store assistant to stylist

Kept workstations clean and sanitized tools, such as scissors and combs.

Scheduled client appointments and updated and maintained customer information records

Demonstrated and sold hair care products and cosmetics.

Shampooed, rinsed, conditioned, and dried hair and scalp or hairpieces with water, liquid soap, or other solutions.

Received payments from patrons; set prices, and created deals/promotions

Ordered, displayed, and maintained supplies

Trained or supervised shampoo assistants.

Recommended and explained the use of cosmetics, lotions, and creams to soften and lubricate skin and enhance and restore natural appearance.

Recommended natural hair styles including weaves, braids, extensions, corn rows

Cut, trimmed and shaped hair or hairpieces, based on customers' instructions, hair type, and facial features, using clippers, scissors, trimmers and razors.

Built and maintained customer base, through walk ins and word of mouth

Advertised business through business cards, newspaper/magazine ads, and flyers

Conducted up to 6 customer appointments per day

Handled all business management included taxes for the business Teller

White House Federal Credit Union, Washington DC 2003 – 2004

Cashed and deposited checks and made withdrawals for customers

Called customers with little used accounts

Referred incoming customers to correct departments

Counselled customers on which products/accounts fit their needs

Opened and closed accounts for customers

Verified customer’s identification and screened for red flags Loan Underwriting Assistant

Congressional Federal Credit Union, Oakton, VA 2001 – 2002

Receptionist for real estate, auto, housing underwriters, direct to correct person

Open, read, directed, scanned, logged, and sent mail

Organized office files and updated customer records and contact info

Took notes and dictation for the manager

Supported an office of 4 staff (3 underwriters and a manager)

Utilized MS Office to create sales reports and charts Education:

High School

East Orange High School, East Orange, NJ 1994 1998 Cosmetology Training

Montgomery Beauty, Olney, MD 1999 – 2000



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