Darla E Holmes
Columbus, Ohio 43232
Objective:
To obtain employment in a company or establishment where I can maintain and grow as a valuable member of the team.
Education:
Independence High School
Columbus, Ohio 43227
Graduate of 1983
Columbus Para-Professional Institute
Data Entry
1984-1985
Qualifications:
I have years of experience in customer service and customer relations.
Maintain a professional work environment, under everyday stresses of the job.
Tactfully address customer issues and resolve them in the best way
The Gap
6001 Greenpoint Dr
Groveport, Ohio 43125
September 2020-July 2022
Duties included investing fraud claims, replacing cancelled orders, placed new orders, tracking packages, answering general questions regarding customer account.
CSR
Eddie Bauer
6600 Alum Creek
Groveport, Ohio 43125
Oct 2018-May 2020
Duties included placing orders, assist tracking package, updating account information
CSR
Pnc
4661 East Main Street
Whitehall, Ohio
April 2017-Aug 2017
Customer Service
Assisted customer with banking
and finanical needs.
JcPenneys
5555 Scarborough Blvd
Columbus, Ohio
July 2016- April 2017
Assisted customers with web orders and issues
Tracked customer packages
updated cutomer information
rewards
Alliance Data
Westerville, Ohio
Customer service
October 2015-May 2016
Card member services, assisted customer on a varity of account issues such as payments, credits, and rewards.
Alliance handles many cards, each with their own rules and regulations
Comfort Suites/ Economy Lodge
Front Desk Associate & Customer Service
Reynoldsburg, Ohio
July 2010-Sept 2014
Duties included checking guest in and out
Balancing daily accounts and billing
Provide guest with solutions to any issues that may have come up.
Assistant Manager
Agler Rd, Gahanna Ohio
2001-2004Family Dollar
Open/close duties
schdeuling assiocates
Bank deposits
References:
Tracey Hart
Known 29 years
OSU medical center
614 237-284
Paul Kellar
Known 20 years
Concrete Speaicalist