MELISSA CHALLENDER
Lake Ozark, MO
adt2xt@r.postjobfree.com
Professional Summary
Hardworking employee enthusiastic about learning the Life Coaching Peer Support field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offer strong administrative relationship building and
problem solving abilities.
Skills
• Account servicing
• Consultative sales strategies
• Needs understanding
• Persuasive techniques
• Consulting with customers
• Reading comprehension
• Mobility devices
Work history
Packer & Shipper, Tech Wizards at the Lake, Lake Ozark, MO
• Pulls & stacks product based on daily orders.
• Meets specifics of customer orders in a timely manner.
• Using scanners ensuring all products are tracked accurately.
Sales representative, zales jewelry outlet- Jackson, New Jersey, August 2015 – may 2016
• Reached out to customers after completed sales to evaluate satisfaction and determine
immediate service requirements.
• Increased sales by offering consultation on products and services and applying customer service
and upselling techniques.
• Met with existing customers and prospects to discuss business needs and recommend optimal
solutions.
Audit associate, PHH mortgage services- Mount Laurel, New Jersey, August 2011- April 2014
• Identified various risk and errors in accounts to propose corrective action to management.
• Perform auditing work in accordance with GAAS (generally accepted auditing standards)to meet
rigorous standards.
• Gathered and analyzed financial data to determine improvement efforts.
Education
Certificate Peer Support Specialist, 07/2022, Missouri Department of Credentialing, Jefferson City, MO
Certificate Life Coach, 06/2022, IAP Career College, Princeton, NJ
A.S. Accounting, 12/2014, Burlington College, Pemberton, NJ