Customer Service Administrative Assistant

Jessica Li, COTA/L 206-***-**** adsyyt@r.postjobfree.com

EDUCATION

Associate in Applied Science Degree: Occupational Therapy Assistant Graduated Sep 2012

Green River College, Auburn, WA

Vice-president of Student Occupational Therapy Association Sep 2010-2011

HIPAA/Infection Control Certified Nov 2010

Majored in Education, emphasis in Special Education Sep 2004 – Aug 2007

Highline College, Des Moines, WA

Volunteered at Early-Childhood Education Center on campus

PROFESSIONAL EXPERIENCE

Cascade Farm and Outdoor, Hood River, OR Aug 2022 – Present

Cashier

Full Sail Brewing Company, Hood River, OR Apr 2022 – July 2022

Packaging Specialist worked in team responsible for packaging Full Sail products

Mid-Columbia Medical Center, Hood River, OR Aug 2021 – Nov 2021

Administrative Assistant trained in EPIC with 3 months working experience with check-in and check-out patients for multiple outpatient departments

Providence Marianwood, Issaquah, WA Mar 2017 – Feb 2021

Frontline worker with experience as COTA/L, NAC, rehab tech, restorative aide,

and bookkeeping assistant

Genesis Rehab Services, Shelton, WA Jan 2013 – Mar 2017

COTA/L who facilitated skilled OT treatment under OTR supervision in SNF setting involving ADL retraining, strengthening

exercises, fall prevention, community reintegration, etc.

OTHER WORK EXPERIENCE

Safeway, Inc., Auburn and Bellevue, WA Jun 2002 – Jan 2013

10 years of customer service experience

Licensed Food Handler

Highline College International Students Program, Des Moines, WA Sep 2004 – June 2006

Administrative assistant at the ISP front desk

Responsible for scheduling student appointments, answering phone calls and email

inquiries, keeping office clean and organized.

CLINICAL FIELDWORK as Occupational Therapy Assistant Student

Full Life Adult Day Care, Kent, WA Jan 2012 – Mar 2012

Benson Heights Rehabilitation Center, Kent, WA Sept 2011 – Dec 2011

Evergreen Elementary School, Joint Base Lewis-McChord, WA Apr 2011 – Jun 2011

Burien Nursing and Rehabilitation, Burien, WA Apr 2012 – Jun 2012

Pacific Handworks, Bellevue, WA Jun 2012 – Aug 2012

SKILLS

15+ years of customer service and patient care

Flexible and keen to adapt to new challenges

Good listening skills and open to feedback

Team player – collaborative approach

LANGUAGES

Fluent in English and Cantonese, learning Spanish

LICENSES & CERTIFICATIONS

OR State Licensed COTA/L – Credential #: 303783 May 2021 - May 2022

WA State Licensed COTA/L – Credential #: OC 60325887 Jan 2013 - Apr 2021

CPR Certified – Cert. #: 00GHSOC Current until Dec 2022

NBCOT Certified – Cert. #: 303783 Current until Mar 2024

AOTA member Current for 2022

JESSICA LI’S REFERENCE

Kelly Fabbri, OTR/L

Relationship: Supervising Occupational Therapist at Providence Marianwood

Phone: 206-***-****

Email: adsyyt@r.postjobfree.com

Contact this candidate